Care Supervisor

2 weeks ago


Wellingborough, Northamptonshire, United Kingdom North Northamptonshire Council Full time
About the role

North Northamptonshire Council have a domiciliary care service in
Wellingborough at
Da Vinci Court, where we provide a range of care and support services for our customers.


We provide our employees with
enhanced rates of pay for the unsociable hours that are included within the role - this being from the hours of 8pm-11pm and 7am-8am, weekends & bank holidays, a
mileage allowance for drivers & you can opt in our
Local Government Pension Scheme.

We're seeking to recruit a great
Care Supervisor; someone with the right values and positive attitude to work within the
Specialist Support for Younger Adults team - could this be you?

Our customers are aged between 18-65 and have a range of physical and learning needs.
We support them with personal care, manual handling, medication, food and drink, finances and shopping.

What will you be doing?
To undertake social care assessments with customers to put in place ongoing support plans to meet assessed needs.


To act as a key worker for an identified group of customers ensuring support arrangements are regularly reviewed liaising with health, housing and social care professionals to ensure their support is effectively coordinated.


To supervise and appraise a team of staff, identifying training requirements and continued professional development to enable staff to operate more effectively within standards and guidelines.


To work flexible hours covering early mornings, late evenings and weekends, 365 days a year to provide appropriate day to day supervision, ensuring the smooth running of the service.

To maintain accurate customers records and service records e.g. Care Plans using company information systems to ensure they are in line with departmental policy and procedure.


To undertake specific lead responsibilities on behalf of the service for example responsibility for ordering, monitoring and administering medication to customers in line with relevant policies and procedures.


To ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the company.

About you

Have a full driving licence and access to a vehicle.


Have an NVQ Level 3 or equivalent in Social Care or the ability and willingness to undertake training to this level.

Ability and willingness to undertake NVQ Level 4 or equivalent

Proven experience and knowledge of the customer group sufficient to lead, direct and train staff

Knowledge and understanding of National Care Standards

Previous experience of working in this role, or within a social care setting

Experience of using a database

Ability to supervise staff effectively and carry out regular supervisions and appraisals with staff

Ability to maintain accurate records

Good organisational skills, with the ability to work on own initiative and to prioritise own and other's work and to work under pressure

Good communication skills sufficient to relate well to a wide range of people and to other agencies

Ability to follow company and statutory procedures

Diplomatic with a good common sense approach

Tolerant, adaptable and flexible

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country.

Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.


Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.
Our benefits

We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
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