Compliance Officer

1 week ago

Wimbledon, Greater London, United Kingdom HFH Healthcare Full time

_Office-based role in Wimbledon (Monday-Friday 9am-5pm)_

MISSION:


At HFH Healthcare, our mission is to be the most trusted and highly regarded provider of nurse-led specialist complex healthcare for adults and children in and around London.


We are a fast-growing independent organisation, deliveringhigh-quality, individually tailored and flexible care through teams of highly trained specialist nurses or nurse led Health Care Assistants.

We provide care and rehabilitation for a wide variety of injuries, disabilities and long-term conditions to highly dependent patients in the comfort and security of their own homes, throughout London and the Home Counties.


Working in partnership with the NHS continuing healthcare teams and private teams, our enhanced level of specialist clinical support enables individual clients to remain in their home even when the level of health care required is highly complex.


MAIN ROLE PURPOSE:

  • Reporting to the Recruitment & Compliance Manager
  • The Compliance Officer ensures we comply with our defined onboarding compliance activities within the recruitment process, and all necessary regulatory responsibilities and to assist in the necessary corrective action when areas of noncompliance are encountered.
  • The compliance officer is responsible for ensuing prehire checks are conducted in the most efficient way, to enable us to make a carer deployable to a client without delay. They also have responsibility for ensuring carers remain compliant throughout their career with HFH healthcare.
  • The Compliance Officer will help to ensure we deliver a positive carer experience as they work through the recruitment process and become deployed to clients.

KEY RESPONSIBILITIES:

  • Ensure compliance of new recruits: identity verification, right to work in the UK, references, training and DBS clearance
  • Ensure continued compliance, including visas, criminal record checks and refresher training, reporting on noncompliance in good time and taking necessary corrective action. This includes creating risk assessments where noncompliance is identified
  • Conduct quarterly audits on files, complete audit schedule reports and advise managers of issues of noncompliance.
  • Ensure accuracy of any staff contracts, prepare and sign on behalf of HFH Healthcare
  • Administrate our elearning system, ensuring new staff have log on details and know how to access the system and escalating any service issues with our elearning provider.
  • Support the recruitment officers with recruitment events and activities during busy periods of activity.
  • Ensure that data is held and disposed of in line with our legislative responsibilities.
  • Our compliance officers are the second interaction that prospective employees have with HFH Healthcare, so it is essential that the role holder is able to deliver all of the above with a high level of professionalism.

SKILLS & EXPERIENCE PROFILE:

The Compliance Officer must have;
-
Previous experience in resource management, including onboarding compliance:

  • Strong English spoken, listening, writing, communication and presentation skills
  • A high degree of accuracy as well as excellent organisational skills
  • High level of capability in of all Microsoft Office packages: Word, PowerPoint, Outlook and Excel
  • Ability to multitask and handle a high volume of staff
  • Ability to confidently build relationships across all levels of the business through an excellent telephone manner and verbal and written communication skills
  • Highly selfmotivated with a positive, 'can do' and customer service attitude at all times
  • Must be available to work full time from our Head office in Wimbledon

What we offer:

  • Competitive salary
  • 25 days annual leave + Bank Holidays
  • Free highquality induction and mandatory training
  • Free specialist clinical training for complex care, bespoke onsite and inhouse development with continuous clinical support
  • Ongoing training and development opportunities
  • Regular contact with the care management team
  • Full support and 24/7 oncall support from a Registered Nurse
  • Company pension scheme
  • Paid employee referral scheme: £150 (Carer) £200 (Nurse) _terms & conditional apply_
  • Retail rewards & savings via to the Blue Light Card
  • Free confidential wellbeing and support telephone line
  • Support from mental health first aiders

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