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Head of Product

3 months ago

Leeds, Leeds, United Kingdom BIGCHANGE LIMITED Full time

We have an exciting opportunity for experienced
Head of Product to take full responsibility for BigChange
platform offering to clients, overseeing the product
roadmap and development of solutions based on analysis of customer needs and opportunities.

Our mission is
"To transform lives by accelerating growth and sustainability in our community".

The identification and delivery of value and how this will help deliver on the mission is core to the role.


  • Gaining a deep understanding of our product and our customers and how they use our product
  • Creating and delivering the BigChange platform vision (our goal is to be the leading Field Service Management Platform in our target markets by growth and reputation)
  • Ensuring that we have the metrics to understand the value that the platform is delivering and how the new deliveries impact that.
  • Responsible for the continuous flow of wellformed and thought through requirements into the scrum teams.
  • Responsible for the working practices (Ideation, Discovery, Prioritisation) of the product team, ensuring they are well understood and designed to support the Agile working practices.
  • Establishing strategies for product pricing and positioning
  • Creating great user experiences with our product through good design and style.
  • Creating product value stream roadmaps and implementation schedules
  • Assisting with product launches and marketing campaigns
  • Supporting sales colleagues on enterprise opportunities to understand customer needs and find appropriate solution
  • Working with the BigChange marketing team to conduct competitor research and identify opportunities to maintain and build competitive edge
  • Conducting profitability analysis and forecasting to develop performance of the product
  • Representing BigChange in clientfacing events and account management settings, to position the development roadmap and build customer engagement
  • Effectively managing your team

Requirements:

  • Proven experience in a
    SaaS product management role:
  • Demonstrable experience in
    fast growing tech setting:
  • Strong knowledge of technologies and
    software development process:
  • Understanding of
    budgetsand business-planning
  • Knowledge of technological trends to build product strategy
  • A knowledge of how to turn vision to delivery
-
Commercial thinking including Value proposition creation and pricing.

  • Ability to conduct technological analyses and research
  • Experience with Build, Buy or partner analysis and decisions
  • Excellent communication skills and highly collaborative mindset
  • Strong ability to lead customers on product roadmap journey
  • Leadership and organisational abilities
  • Agile, adaptable approach and resilient
  • Strategic thinking
  • Highly developed problemsolving skills

Benefits

  • 27 days annual leave, increasing by a day per completed years service up to a maximum of 30 days.
  • An additional 4 gifted BigRecharge days, allocated once a quarter where we all take a paid day off to focus on our wellbeing.
  • Gym or zwift membership contributions.
  • Remote Working/ flexible working
  • Income protection and death in service.
  • Health care cash plan.
  • Enhanced family friendly policies from day one of employment with a £200 gift from BigChange on the arrival of a new baby.
  • Company events.
  • Learning and development opportunities.
BigChange is officially an Outstanding Company to Work For, according to Best Companies 2021. On the independent Glassdoor website, we have a 4.6 out of 5 rating.

We give talent the chance to progress and be rewarded. And we see the whole person, not just the employee.

BigChange employs over 200+ BigChangers. Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider.

In 2021, we secured £75million investment from Great Hill Partners to take our technology global.

  • BigChange is an equal opportunity employer. We celebrate differences and support diversity, thriving on it to improve the lives of our BigChangers, our product, and our community.
We don't discriminate based on age; physical, mental, or sensory disability:

ethnicity; family status; sex; race; religion or belief; sexual orientation; gender identity and/or expression; marital, civil union or domestic partnership status; family, or parental status.

If you would like to be part of a talented team where your voiceis heard and your involvement matters, please join us.

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