![Air IT Limited](https://media.trabajo.org/img/noimg.jpg)
Service Delivery Manager
2 weeks ago
Service Delivery Manager - 18 Month Fixed Term Contract
We're Air IT, an exceptional Managed Service Provider (MSP) with a rich history and a promising future. We are proud recipients of various regional, national, and industry awards that recognize our growth, innovation, dedication, and success.
Currently, with a presence in multiple UK locations, we are seeking a Service Delivery Manager to assist us in expanding our knowledge base and delivering outstanding results for our clientele.
- Ensure high levels of customer satisfaction through customer-focused IT services
- Oversee key support functions for end users
- Conduct regular service meetings with clients
- Manage service improvement plans
- Handle operational issues related to service delivery
Requirements to join us as the Service Delivery Manager:
- Experience in working with and adhering to contractual requirements
- Strong customer service skills
- Ability to build relationships with senior customer stakeholders
- ITIL certification
Knowledge of AGILE project management and experience with SDI / ISO20001 accreditation would be advantageous.
Benefits:
- Flexible, hybrid working
- Approximately 25 days' annual leave + bank holidays with the option to buy and sell up to 5 days
- Private medical insurance or eligibility to join the scheme
- Quarterly and annual staff awards, social events, and referral bonuses
- Various learning and development opportunities
- Access to barista-style coffee machines
We place significant emphasis on collective growth and believe that personal development opportunities are crucial, offering stability, advancement, and support.
If you have service delivery experience and hold an ITIL certification, seize the opportunity to join our ambitious and successful team as we continue to make a significant impact in our industry.
This role may be known as IT Services Manager, Customer Experience Manager, Managed Service Manager, or IT Support Services Manager in other organizations.
Air IT is an equal opportunities employer, prizing diversity and strongly dedicated to providing equal employment opportunities for all. Please inform us if you require any reasonable adjustments during the recruitment process.
-
Delivery Driver
1 week ago
London, Greater London, United Kingdom Delivery Mates Full timeWe are seeking a reliable and experienced E Cargo Bike Rider to join our team in Central and East London. As an E Cargo Bike Rider, you will be responsible for making deliveries to customers in a timely and efficient manner, using our e-cargo bikes that are provided to you at no cost.Responsibilities: Plan delivery routes and schedules for the day, taking...
-
Service Delivery Specialist
2 weeks ago
London, Greater London, United Kingdom Service Care Solutions - Criminal Justice Full timeService Care Solutions are looking for a Service Delivery Specialist to work in London.Location: South West London / HybridPay: £500-£650 per dayJob Purpose: The Integration, Development & Delivery Specialist is a practical role to oversee development, delivery and service management of technical integration services. This ranges from providing consultancy...
-
Service Management Specialist
2 weeks ago
London, Greater London, United Kingdom Rail Delivery Group Full timeAbout RDGRail plays an ever more crucial role in Britain, with long term growth in customer and freight. The Rail Delivery Group brings together all passenger and freight operators with Network Rail and HS2, providing services and support to enable them to succeed by delivering better services for customers.RDG exists to unify, challenge and change.RDG's...
-
Contract and Delivery Manager
2 weeks ago
London, Greater London, United Kingdom UK Civil Service Full timeContract and Delivery Manager at Members� Security Support ServiceIf you're into managing contracts and diving into new opportunities, this could be your gig! The Members� Security Support Service is on the lookout for a Contract and Delivery Manager to take charge of current and upcoming contracts, including those in the procurement pipeline.In this...
-
Service Delivery Rota Coordinator
2 weeks ago
London, Greater London, United Kingdom The Air Ambulance Service Full timeLocation:Redhill Aerodrome, SurreyContract Type:Permanent, Part timeSalary:£27000Benefits:33 days annual leave rising with serviceOccupational/Enhanced Sick PayEnhanced Parental LeaveAccess to the Blue Light Card and Blue Light EventsAccess to the Wellbeing Hub Money Purchase PensionScheme Group Life Assurance CoverGroup Income Protection CoverCritical...
-
Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Moody's Investors Service Full timeExperience Level: Experienced HireCategories:Product DevelopmentLocation(s):One Canada Square, Canary Wharf, London, E14 5FA, GBAt Moody's, we bring together top talent to transform present challenges into future prospects. We achieve this by fostering an inclusive environment where everyone can express themselves freely, share innovative ideas, engage in...
-
Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full timeITIL, ITSM, Multi-Supplier, Service DeliveryService Delivery Manager - ITIL, ITSM, Multi-Supplier, Service DeliveryUp to £550 per day (Inside IR3- Umbrella)Remote / Hybrid6 MonthsMy client is a major IT consultancy delivering a vital piece of work into a major body across the UK, who urgently require a Service Delivery Manager to join their programme. You...
-
Service delivery manager
2 weeks ago
London, Greater London, United Kingdom Wanstor Full timeService Delivery Manager - Hospitality Department: Service Management Employment Type: Permanent - Full Time Location: Hybrid Are you energetic and always looking for ways to innovate and improve the services you deliver? Do you love working with customers in the hospitality sector and helping them to achieve their goals? If you answered yes to these...
-
Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Service Delivery Management Project Management application development Java Sitecore Application Maintenance Endeavour has a fantastic long-term contract opportunity for an experienced Service Delivery Manager to join a large, reputable client, based in London. The project will be focused on: Service delivery for software application...
-
Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom TalentHawk Full time €435Contract Azure Service Delivery Manager - Remote - up to €435 per day (European client)Do you have a passion for cloud technology and a proven track record of delivering exceptional customer service? Are you looking for a fast-paced, contract role where you can leverage your expertise in Azure to drive successful client outcomes?We are seeking a highly...
-
Service Delivery Manager
1 week ago
London, Greater London, United Kingdom Computappoint Full timeKey Skills:Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People ManagementA large IT services & consulting company are looking for an experienced Service Delivery Manager to join the team on a permanent basis. They are looking for someone who has...
-
Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Wanstor Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Service Delivery Manager - Hospitality Department: Service Management Employment Type: Permanent - Full Time Location: Hybrid Description Are you looking for a rewarding and challenging role in the IT sector? Are you energetic and always looking for...
-
IT Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery ManagerPosition Type: Full-TimeLocation: London W1U 8ED. Hybrid work model (3 days/week on-site initially).JOB DESCRIPTION:We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation.This is...
-
Delivery manager service
2 weeks ago
London, Greater London, United Kingdom CACTUS IT SOLUTIONS Full timeRole:Delivery Manager Location: London (Hybrid)Job Type: Full-Time Leading the implementation of new cloud services to business users, as well as providing support for existing service offerings. The Delivery Manager will be the facilitator of cross-functional groups to deliver projects. Will work in an agile way and will manage the Jira board for the...
-
IT Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeJob DescriptionTitle: IT Service Delivery ManagerPosition Type: Full-TimeLocation: London W1U 8ED. Hybrid work model (3 days/week on-site initially).JOB DESCRIPTION:We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital...
-
IT Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom HireTalent - Diversity Staffing & Recruiting Firm Full timeTitle: IT Service Delivery ManagernPosition Type: Full-TimenLocation: London W1U 8ED. Hybrid work model (3 days/week on-site initially).JOB DESCRIPTION:nWe are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation.nThis...
-
Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Proactive Appointments Full timeService Delivery Manager - Hybrid - Staines Our client, a leader in their field, is looking for a Service Delivery Manager to join their team. You will be working with the testing team and delivery team to ensure the Environment, change, and release Management process are followed as implemented You will be responsible for the development and implementation...
-
Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Air IT Limited Full timeService Delivery Manager - 18 Month Fixed Term ContractService Delivery Manager - 18 Month Fixed Term ContractWe are Air IT, a leading MSP with a rich history and expertise to offer a wide range of services and a promising future ahead. Our journey since 2005 has been remarkable, uniting nine top companies under one roof with many more to join soon. With a...
-
Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Premier Group Recruitment Ltd Full timeWe Are Hiring: Service Delivery Manager at Premier IT, London We are currently looking for a Service Delivery Manager to join our Home Technology Development team at Premier IT in London. About the Role: Ensure smooth delivery of services Collaborate with internal teams Manage client relationships If you are interested in this role and would like more...
-
Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom SmartCo Consulting Full timeService Delivery Manager – Digital HealthSmartCo is a fast-growing technology consultancy that collaborates with major international enterprises and public sector organizations to deliver IT transformation programs. We are seeking a Service Delivery Manager to join our market-leading Digital Health Team and play a crucial role in supporting our continued...