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Customer Service Assistant
3 months ago
Petrol Station Retailer with stores situated in various locations throughout Glasgow. We are responsible for providing outstanding customer service, ensuring our customers shopping needs are exceeded and building lasting relationships.
Our ultimate goals are to always ensure our customers are provided with a world class shopping experience and to continue to grow at an exceptional rate.
The role involves:
- Watching and monitoring the store and forecourt ensuring customers have a great experience.
- Authorising fuel pumps, serving customers and being responsible for cash handing / card payments.
- Assisting with stock control and stock management within the store including accepting and checking new deliveries, manual lifting of heavy stock, restocking shelves, rotating stock, date checking and ensuring the store is fully stocked at all times.
- Manual lifting and moving of heavy stock.
- Providing general advice and guidance to customers on shop products, services and offers.
- General cleaning and housekeeping within the store.
- Awareness of security in the store including looking out for shoplifters, fraudulent money and fraudulent bank cards.
About you:
- Previous experience within a petrol station or retail environment preferred
- Fully flexible to work a variety of shifts including early starts and late finishes
- Willing to provide support and cover for holidays and sickness when required
- A passion for delivering world class service
- An excellent work ethic and ability to use own initiative
- A positive attitude and professional demeanor
- A friendly and engaging personality
- A strong desire to learn and develop
Job Types:
Full-time, Part-time, Permanent
Salary:
£6.40-£11.44 per hour
Expected hours:
No less than 8 per week
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- customer service: 1 year (preferred)
Work Location:
In person