Customer Service Ambassador

6 days ago

Glasgow, Glasgow City, United Kingdom McDonald's Full time
About the Role

We're looking for a friendly and welcoming individual to join our team as a Customer Care Assistant. As the face of our restaurant, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Provide warm and welcoming service to customers, making them feel valued and appreciated
  • Deal with customer inquiries and resolve any issues in a professional and courteous manner
  • Work collaboratively with the team to maintain high standards of cleanliness and organization in the dining area
  • Assist with special events and promotions, ensuring a seamless and enjoyable experience for customers
  • Communicate effectively with customers, colleagues, and management to ensure a smooth and efficient service
What We Offer

As a Customer Care Assistant at McDonald's, you'll enjoy a range of benefits, including:

  • Competitive hourly rate
  • Opportunities for career progression and development
  • Meal allowance and employee discounts
  • Service awards and recognition programs
  • A fun and supportive work environment
Requirements

To be successful in this role, you'll need to be:

  • Able to work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including evenings and weekends
  • High energy levels and a positive attitude

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