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Facilities Supervisor

3 months ago

Birmingham, Birmingham, United Kingdom Convene Full time

This is an excellent opportunity for an hands-on, quality-focussed Facilities Supervisor who will have first line responsibility for the delivery to the highest standards of client care by creating a clean, safe and comfortable environment at all times.


What You'll Do:

Facilities & Operations:

  • To ensure that all maintenance checks are being carried out throughout the venue on a daily basis.
  • To ensure that all faults and maintenance issues are logged via the correct channels.
  • To carry out minor reactive maintenance tasks.
  • To monitor the work of external contractors, obtaining quotes, scheduling and agreeing and following up visit dates.
  • Support the Venue Manager with monitoring and coordinating planned maintenance activities.
  • To be responsible for controlling all room temperatures through the Trend 963 BMS.
  • To be responsible for waste removal from the venue ensuring that recycling targets are exceeded on a monthly basis.
  • To ensure that security procedures are adhered to, particularly in respect to the closing down the venue each day.
  • To manage key access both externally and internally within the venue.
  • To make sure that an inventory of equipment and furniture is maintained.
  • Check the venue is on a day
- to-day basis to ensure fully prepared for the following day.

  • Ensure bathrooms on Floors 1 & 2 are checked at regular intervals throughout the day and deficiencies reported to Landlord.

Health & Safety:

  • To represent the venue as a health and safety officer/fire officer ensuring that all mandatory checks/ fire alarm tests and evacuation drills are carried out as per the safety regulations.
  • To support the Venue Manager in ensuring all statutory procedures are carried out and documentation is kept up to date
  • To support the Operations Manager with all relevant Risk Assessments including Fire, HACCP, and COSHH.
  • To manage the H&S Standardised Documentation ensuring all records and certification are in date.

Personnel:

  • To develop a good working relationship with both internal and Landlord contractors.
  • To support the Central Sales Team working from the Birmingham venue office.

Customer Service/Communication:

  • To support the Venue Manager in ensuring that meeting rooms are set up as required and to a high standard for all events taking place within the venue.
  • To ensure effective communication with Venue Manager in respect of client services.

General:

  • To be available for staff updates and company events.
  • To be available for weekend and evening work where necessary.
  • Effective opening and closing of the venue.
  • And any other reasonable adhoc request made by the Venue Manager or Director of Operations

What We Look For:

  • Experience within a client facing role
  • GCSE Maths and English (or equivalent)
  • Microsoft Office including Word and Excel
  • Working knowledge of Statutory Health and Safety Legislation (desirable)

Who We Are:

We're Here For You:

You'll Receive:

  • Internal and external training & development
  • 25 days annual leave plus bank holidays, and company sick pay
  • Subsidised fitness membership
  • Interestfree loan for rail season tickets & further education
  • Subsidised bicycle purchase through Cycle to Work scheme
  • Employee wellbeing support and personal advice programme
  • Subsidised eye care
- Family lunch - fresh, healthy 'brain food' during your daily one-hour break

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

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