Contact Centre Agent

2 weeks ago


Manchester, United Kingdom Dogs Trust Full time
Salary

£22,449 per year + benefits

Location

RC Manchester, Manchester

Job Type

Permanent

Hours per Week

40

Closing Date

Friday 20 January 2023

Do you want to make a genuine difference to the lives of dogs across the country? Are you looking for a contact centre role that measures success on service rather than sales?


Dogs Trust is the UK's largest dog welfare charity and normally cares for around 14,000 dogs across its network of 21 rehoming centres in the UK and one in Dublin.

Dogs Trust has a non-destruction policy and will never put a healthy dog to sleep.


We're looking for people who are passionate about dog welfare, while also being resilient to sometimes challenging and emotional conversations.

Excellent communication skills are essential, and the ability to demonstrate compassion and empathy is fundamental, no matter the situation. If you have a genuine desire to help and make a difference, then this role can be incredibly rewarding.


Initial interviews for this role are scheduled for Thursday 26th January 2023 via video call, with second interviews taking place on Monday 30th January 2023, also via video call.



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