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Clinic Assistant
3 months ago
Clinic Assistant
- Ipswich and Bury St Edmunds_
Who are we?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country.
We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work.
Role overview
We are looking for a new Clinic Assistant to join our Ipswich and Bury St Edmunds site. This will be 40 hours over 5 days per week including weekends, on a rota basis.
Our Clinic Assistants are the face of Newmedica - they're often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.
It's a busy role - you'll be seeing a number of patients each day to take them through a range of diagnostic tests.
You'll be using a variety of different equipment and systems so we're looking for someone who is comfortable using systems and is fairly tech savvy.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease.
They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.
This is a great role to progress your clinical skills or to take the first step on a clinical career path.
Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.
What skills and experience do I need?
We'll provide training so experience isn't always needed, but the following things will be advantageous:
- Previous experience of working with patients or in a customer facing role
- Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
- A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
- An excellent grasp of the English language both verbally and in written format
- Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
- A good team player happy to jump in and support others when required
- A salary of £24,350.00
- 25 days annual leave plus bank holidays and an extra day of leave for your birthday
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 wellbeing/counselling/advice service and a retail/technology discount scheme
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Monthly Allstop days for teambuilding and fun activities
- Working with a friendly multidisciplinary team passionate about improving the lives of our patients
- A bright, spacious and modern working environment, built to the highest standards
- An onsite pantry provided at both our Ipswich and Bury St. Edmunds sites
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
