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Customer Service Representative

3 months ago

Leatherhead, Surrey, United Kingdom Kendall Cars Full time

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely and efficient manner.

This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

Duties:

  • Assist customers with product information, order status, and general inquiries
  • Resolve customer complaints or issues in a professional and courteous manner
  • Collaborate with other branches to ensure customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Perform data entry tasks as needed

Requirements:

  • Fluent in English (written and verbal)
  • Excellent phone etiquette and strong communication skills
  • Ability to analyse customer needs and provide appropriate solutions
  • Strong attention to detail and accuracy in data entry
  • Ability to multitask and prioritize workload effectively
  • Previous customer service experience is preferred but not required

Location:

Leatherhead, Surrey

Benefits:

  • Competitive salary
  • Staff Discount
  • Professional development opportunities


If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Please submit your resume and cover letter detailing your relevant experience.

Job Type:
Part-time

Expected hours:
No less than 4 per week

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Weekends only

Ability to commute/relocate:

  • Surrey: reliably commute or plan to relocate before starting work (preferred)

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Reference ID:
CSR-Leatherhead.