Customer Service Representative

1 week ago


Nottingham, Nottingham, United Kingdom Elizabeth Michael Associates Full time

| CUSTOMER SERVICE REPRESENTATIVE - TEMPORARY |

|

WORKING HOURS:
9:00AM - 5:00PM / EVERYOTHER SATURDAY |


| NG15, NOTTINGHAM |

| £10.90 PER HOUR |

| STARTING ASAP UNTIL END OF MARCH - THIS MAY GET EXTENDED |

Job Description:

  • Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner
  • Input orders ensuring all information is accurate
  • Make outbound calls as per the relevant call schedule
  • Offer alternatives when products are out of stock or products are discontinued
  • Stay up to date with and actively promote products/special offers current promotions
  • Drive efficiency and encourage customers to use our website and support them through the journey
  • Work as a team to deliver world class customer service ensuring flexibility to meet our customer needs.
Person Specification

  • Customer service experience by phone
  • Be able to work on own initiative to deliver business objectives
  • Proficient in Microsoft office suite essential
  • Previous admin experience

Job Types:
Full-time, Temporary contract

Salary:
£10.90 per hour

Education:

  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Nottingham, NG15 (required)

Ability to Relocate:

  • Nottingham, NG15: Relocate before starting work (required)

Work Location:
In person

Application deadline: 22/02/2024

Reference ID:
NR541

  • Nottingham, Nottingham, United Kingdom Customer Service - Social Media - GBR Full time

    Role Purpose:To provide the best possible reactive and proactive customer support using the 'Sales through Service' ethos for the Bingo, Casino and Poker, Sports Betting Interactive and Retail customers across multiple contact channels.Key responsibilitiesProvide award winning standard service across all contact channels as required through all communication...


  • Nottingham, Nottingham, United Kingdom The Nottingham Full time

    About The Role:Contract type:_Fixed Term Contract_Hours:_Part_-_time, 21 hours_Location:_Head Office, Nottingham (hybrid working, 2-3 days onsite)_We are looking for an exceptional Customer Service Representative to join our Head Office team to provide a consistently effective, efficient and highly professional customer service to all internal and external...


  • Nottingham, Nottingham, United Kingdom The Nottingham Full time

    About The Role:Contract type:_Permanent_Hours:_Full-time,__ __35 hours_Location:_Head Office, Nottingham (hybrid working, 2-3 days onsite)_We are looking for an exceptional Customer Service Representative to join our Head Office team to provide a consistently effective, efficient and highly professional customer service to all internal and external customers...


  • Nottingham, Nottingham, United Kingdom Cash Shop Limited Full time

    Full-time Customer Service Representative (CSR) Fixed Term ContractCash Shop Ltd. has been providing its customers with retail financial services since 2004. Initially established by the founder of the UK's original cheque cashing company, Cash Shop is now owned and operated by individuals with combined experience of over 50 years in the industry.We are...


  • Nottingham, Nottingham, United Kingdom Warlord Games Full time

    Customer Service and Events Representative:Do you love Warlord Games products? Do you want to join a fast-paced customer service team helping all Warlord Games customers get the very best service? Do you want to go to wargaming events to meet and help customers get the products they want and need? Can you bring the historical wargaming hobby to life through...


  • Nottingham, Nottingham, United Kingdom Treats and Bites Ltd Full time

    Treats and Bites are a dynamic and rapidly growing [e-commerce cake and gifting company dedicated to providing exceptional products and services to our valued customers. We pride ourselves on our commitment to quality, innovation, and customer satisfaction. As we continue to expand, we are seeking a motivated and enthusiastic individual to join our team as a...


  • Nottingham, Nottingham, United Kingdom PENTLAND Full time

    Join us at Pentland Brands as a Customer Operations Executive based in our Nottingham office. In this role, you will become the face of the business and collaborate closely with customers, taking control of the end-to-end process from order placement to delivery.Please note this is a Fixed Term 9 month contract (Maternity Cover)About the role:Responsible for...


  • Nottingham, Nottingham, United Kingdom PENTLAND Full time

    Join us at Pentland Brands as a Customer Operations Executive based in our Nottingham office. In this role, you will become the face of the business and collaborate closely with customers, taking control of the end-to-end process from order placement to delivery.Please note this is a Fixed Term 9 month contract (Maternity Cover)About the role:Responsible for...


  • Nottingham, Nottingham, United Kingdom William Hill Full time

    People don't just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.If...


  • Nottingham, Nottingham, United Kingdom CHANNEL ALT LTD Full time

    Responsibilities: Answer incoming customer inquiries Resolve customer complaints and issues in a professional and efficient manner Provide product information and pricing details Upsell products or services to customers when appropriate Maintain customer records by updating account information Perform data entry tasks accurately and...


  • Nottingham, Nottingham, United Kingdom QS Recruitment Full time

    Immediate starts available for experienced customer service administrators to join a well- known company. Your role will be:Acknowledging and processing customer enquiries, including complaints. Managing orders to outside suppliers for artwork, tooling and outwork. Learning to know our products well enough in order answer questions, or to pass the enquiry on...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Fancy a job where you can make a real difference to the team's success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression?Look no further than joining our successful Nottingham based team in as a Customer Service Advisor.No previous Recruitment experience is required,...


  • Nottingham, Nottingham, United Kingdom Astute Recruitment Full time

    Job Brief:A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team. As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.Duties Include: Providing help...


  • Nottingham, Nottingham, United Kingdom SLS Recruitment LTD Full time

    Sales and Customer Service - £ £30000 per year OTEApply (by clicking the relevant button) after checking through all the related job information below.The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.Our client is a fast-paced Sales and Marketing Company...

  • Customer Service

    1 week ago


    Nottingham, Nottingham, United Kingdom Flamingo Digital Full time

    Flamingo Digital requires customer service agents to handle phonecalls for our client base, the job role requires speaking to both consumers andbusiness callers providing support and assistance whilst representing ourclients and their brands. Applicants must have excellent spelling, grammar,strong command of the English language and the ability to think...


  • Nottingham, Nottingham, United Kingdom Perfectpays Full time

    Sales Representative - Flexibility and Earnings OpportunitiesLocation: NottinghamshireAre you looking for a part-time job that offers flexibility and rewards your hard work? Join our team at Perfect Pays.About Us:At Perfectpays, we're dedicated to supply cutting edge kiosk hardware and software to business in the Nottinghamshire area. We're in search of...


  • Nottingham, Nottingham, United Kingdom CHANNEL ALT LTD Full time

    Responsibilities: Answer incoming calls and respond to customer queries in a professional manner Assist customers with product information, pricing, and availability Process orders, returns, and exchanges accurately and efficiently Upsell products or services to increase revenue Conduct data entry tasks with precision and attention to detail Analyse customer...


  • Nottingham, Nottingham, United Kingdom Central Recruitment Full time

    My client a leading council in the outskirts of Nottingham To contribute to the provision of effective services across a range of access channel within the Contact Centre. Helping to deliver the commitment to " put the customer at the heart of what we do" by providing quality services at the first point of contact.To take ownership of and resolve customer...


  • Nottingham, Nottingham, United Kingdom Veesupportservices Ltd Full time

    BROXTOWE BOROUGH COUNCILDirectorate:DCEX - Deputy Chief ExecutivesDivision:Revenues, Benefits and Customer ServicesPost No & Job Title:C75-C9- Customer Services Officer [1-3]Responsible to:C72-C7- Customer Services Team LeaderResponsible for:No responsibility for employees.Main purpose of the jobTo contribute to the provision of effective services across a...


  • Nottingham, Nottingham, United Kingdom Coloplast Full time

    Location:Nottingham, GBJob Family: ConsumerCountry/Region: United KingdomAtos Medical is a the global market-leader in voice and pulmonary rehabilitation for people living with a neck stoma. We design, manufacture and provide a comprehensive portfolio of laryngectomy and tracheostomy products and devices to leading institutions, health care professionals and...