Public Area Supervisor

2 weeks ago

London, Greater London, United Kingdom The Ritz London Full time

THE RITZ LONDON OVERVIEW


Conceived by famous hotelier César Ritz in May 1906, with the aim of becoming the ultimate destination for guests looking to stay at the most luxurious hotel in the land, no expense was spared on its opulent interiors and lavish furnishings.


Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea.

In January 2002, The Ritz received a Royal Warrant for Banqueting and Catering Services.

Awarded by His Royal Highness The Prince of Wales, becoming the first, and only hotel to have been honoured with this prestigious award.

Now, 115 years after first opening its doors, The Ritz continues to offer guests the same exceptionally high standards and exquisitely luxurious experience that was the keystone in the creation of this world-class hotel.


POSITION OVERVIEW


At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues.

We offer stylish service delivered by immaculate individuals. Our astonishing, breath-taking interiors attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.


We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Housekeeping department as Public Area Supervisor.


RESPONSIBILITIES & ESSENTIAL FUNCTIONS
Supervising the Public Area team and ensure the following:

  • Cleaning entire lobby area, including vacuuming carpets, cleaning walls, cleaning entrance areas, doors, dusting and cleaning art work, brass polishing, hoovering and steaming curtains in public areas.
  • Clean public restrooms including mirrors, light fixtures and doors. Mop floors and restock toilets amenities
  • Ensuring and maintaining all public areas to remain presentable within The Ritz standards
  • To complete the _"Job of the Day"_ which can include; chandelier cleaning in Rivoli Bar, high dusting and cleaning wall lights etc

ENTRY REQUIREMENTS

  • Relevant experience in a 5* property is desirable
  • Excellent customer service skills
  • Possess the ability to work under pressure and have strong organisational skills
  • Good command of the English language, both spoken and written
  • Display a polite and professional attitude to internal and external guests

WHAT WE OFFER:

  • Competitive salary
  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Learning & Development opportunities
  • Employee discount scheme
  • Laundry service for tailored uniform
  • Cycle to Work Scheme
  • Meals on duty

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