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Public Area Attendant
Apply now Position: Public Area Attendant (Full time #537848)
Property / Office: Mandarin Oriental Hyde Park, London
Location: London, United Kingdom
Public Area Attendant, Housekeeping
39 hours, 5 days per week
We're looking for a Public Area Attendant to join our iconic Housekeeping team.
Mandarin Oriental Hyde Park is London's most iconic address. It's another world; a world of oriental luxury and the most attentive service. A world that's all about our guests.
As a Public Area Attendant Mandarin Oriental Hyde Park, London, you will be responsible for:
To consistently achieve the required standards of cleanliness, product presentation and customer care in all public areas in order to create a warm, friendly and comfortable environment for our guests To clean public areas of the hotel such as our beautiful lobby and the restaurants, as well as public colleague areas of the hotel To assist in delivering guest requests To ensure all storerooms, cupboards and the cloakroom are tidy and fully stocked at all times Ensures the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests To report any malfunctioning equipment and maintenance problems by recording all faults in work orders and passing them on to the Public Area Manager.As a Public Area Attendant, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning to evening (including weekends and bank holidays), so flexibility is required.
To be a successful Public Area Attendant candidate, you will ideally have some previous experience in professional cleaning, ideally in a luxury environment, excellent attention to detail, ability to work under pressure and most importantly, genuine interest in providing outstanding service to our guests.
In return, you will receive an array of iconic benefits, such as:
Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions. Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career. 3 complimentary nights per year, increasing to 5 with length of service Discounted stays at our beautiful properties across the Group Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals 50% F&B & Spa discount Complimentary Westfield Healthcare cash plan, children added at no extra cost Colleague Experience Stay in-house with breakfast included upon completed probation Friends & Family hotel rate and Spa discount 1 paid Charity Day per year to dedicate to a charity of your choice Season ticket loan & cycle to work scheme £750 recruitment referral bonus Free meals on duty & uniform dry-cleaning services Increased holiday entitlement with Length of Service, up to 33 days off Subsidized podiatry sessions with our incredible Bastien pedicurists Free Life Insurance benefits whilst in service Company pension plan Access to Hospitality Action's Employee Assistance Programme Employee Recognition Programmes Social, wellbeing, charity, and sporting events throughout the yearSUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.
Corporate responsibility values are deeply ingrained in Mandarin Oriental's culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.
We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.
DIVERSITY & INCLUSION.
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.
All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
ELIGIBILITY TO WORK IN THE UK.
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Advertised: 08 Jan 2024 GMT Standard Time
Applications close:
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