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3rd Line Server Engineer
2 weeks ago
£40k-£45k - 2 days per week from South London office
Our public sector client have an immediate requirement for a permanent 3rd Line Engineer with extensive commercial experience of SCCM, Microsoft systems, Windows 10 & 11, to join on a permanent basis.
This role has a 2 stage interview process, with the first stage (remote) taking place w/c 13/05/24.Key experience required for the 3rd Line Engineer (SCCM, Microsoft, Windows 10 & 11):
Provide support and troubleshooting for Microsoft systems, modern device management solutions primarily using Endpoint Configuration Manager (SCCM) and Intune.
Provide level 3 support with in-depth knowledge of desktop & application troubleshooting.Research and develop new technology, latest hardware, tools and scripts to support desktop computing and the end user experience
Provide support for Windows operating system patching, enterprise class desktop hardware and software such as Windows 10 & 11, Windows Server , Remote management, and troubleshooting.
Provide support for Mobile Device Management (MDM) using tools such as JAMF, Meraki, InTune and Apple School Manager.Provide support on deploying applications and patches to iOS, MacOS and Android devices.
Creation and monitoring of compliance reporting.
Daily management of Microsoft DPM Backups to resolve backup failures, once monthly tape rotation, and restore requests.
Resolution of web filtering restrictions.
AD Group policy management and troubleshooting
First point of contact for 3rd line service desk ticket resolution
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London, Greater London, United Kingdom Ivy Rock Partners Full timeJob Description 3rd Line Engineer (SCCM, Microsoft, Windows 10 & 11)£40k-£45k - 2 days per week from South London office Our public sector client have an immediate requirement for a permanent 3rd Line Engineer with extensive commercial experience of SCCM, Microsoft systems, Windows 10 & 11, to join on a permanent basis. This role has a 2 stage interview...
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