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Virtual Workshop Producer
3 months ago
Virtual Workshop Producer – Workforce Solutions
Virtual Workshop Producers will form an important part in delivering virtual group events to our clients. T hey will be on hand before the session starts and provide technical assistance as required throughout the session so that our Associates and clients experience a high-quality, smooth delivery.
Working closely with Project Managers, Associates and the Associate Engagement team, Virtual Workshop Producers will become technical experts, keeping up to date with new features of virtual delivery platforms and sharing feedback and observations from workshops in order to help us continually improve our work with client s.Reporting Relationships:
Location :
Main Responsibilities
➢ Logging into Virtual Workshop prior to the start time to manage all pre-start aspects such as admitting people from waiting rooms, liaising with Associates and Project Managers regardi ng any last- minute changes to participants or the workshop format, ensuring all participants are able to adjust their video and audio settings and providing any other support as requ ired
➢ Supporting workshop participants, LHH Associates or employees in case of any connectivity issues or displaying workshop materials as requi red
➢Managing all aspects of the workshop such as breakout rooms, saving and sharing whiteboards, assisting the facilitator with timekeeping as necessary, monitoring the chat function and raising relevan t points with the facilitator, supporting participants in using functionalities of the delivery platform such as writing and annotation tools on whiteboards, taking themselves on and off mute and using the chat functions
➢ Liaising with the facilitator and Project Manager as required to ensure all relevant information is relayed to the facilitator
➢Maintaining a thorough working knowledge of virtual delivery platforms such as Zoom, Microsoft Teams and Webex and sharing new updates with the wider Workforce Solutions Teams
➢Proactively providing feedback and observat ions after each delivery, for example on the Associat e, content, engagement of participants. Additional information may be requested from time t o time
➢The above list is not exhaustive but indicative of the main aspects of the role. Duties and responsibilities may be added or amended from time to time
Required Experience/Characteristics
➢ Remains calm and professional in the event of technical difficulti es
➢A creative problem-solver and able to adapt to changes quickly and professio nally
➢Collaborative and demonstrates flexibility and willingness to collaborate and support team members
➢A clear, confident and concise communic ator
➢Excellent rapport and relationship building skill s
➢Highly organised and able to manage emails and calendar invites in a timely manner
➢Excellent IT skills including use of Microsoft Offi ce
➢Experience in/willingness to learn delivery platforms including Zoom, Microsoft Teams an d Webex
➢Contributes to and develops a good team spiri t
What We Offer
Contract: Permanent
Contract Type: Flexible
Hours: No set hours. Individuals will be offered hours depending on client deliveries which th ey may choose to accept or rejec t
Schedule: based on client deman d
Renumeration: Hourly wage depending on experien ce
Must have required right to work in the UK and access to a computer and sec ure internet connection
About LHH
The world of work is changing fa st.
Profound changes at profound spee d.
But whereas many see change as an existential threa t,
a select few see it as an opportunity to make a differe nce.
An opportunity to deliver lifelong employability to a generation of talent in transi tion.
An opportunity to develop leaders, recognizing the capabilities needed for to day,
while nurturing the expertise needed for the futu re.
And an opportunity to look beyond what's right for a company, to what's right for society as a whole.
And out of the few that see these opportunities, there are even fewer placed to actually delive r them.
At Lee Hecht Harrison, we have the scale, the expertise and the insight, not only to identify these opportu nities,
but to realize them .
Transforming workforces though career transition, talent development and strategic advis ory.
Developing future skills, flexibility and foresight, delivered with a distinctly huma n heart.
We're obsessively passionate, and quantifiably effecti ve.
Making a difference to everyone we work with and for. And delivering it on a global s cale.
Because opportunities aren't there to be observ ed.
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