Technical Specialist

14 hours ago

London, Greater London, United Kingdom Virtual Producer Full time

About Us

Brompton Technology is a leading manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events such as the Academy Awards and tours by bands like U2 and Ed Sheeran.

Job Summary

We are seeking a Technical Support Specialist to join our team. The successful candidate will have strong electronic and IT-based technical skills, with a keen interest in the field of AV and video. The role involves responding to technical support enquiries, managing product returns, and assisting customers with system designs and configurations.

Key Responsibilities

  1. Respond to technical support enquiries via phone or email
  2. Manage product returns, generate reports, and coordinate return shipping
  3. Assist customers with system designs and configurations
  4. Test new products prior to release and provide feedback to the development team
  5. Provide onsite support for major projects worldwide, including out of hours support
  6. Demonstrate products to potential customers and act in a technical sales capacity
  7. Assist with preparation, build-up, and break-down at key industry events and tradeshows worldwide

Essential Skills and Qualifications

  1. Strong problem-solving capabilities and tenacity to work through complex challenges
  2. Excellent written and verbal communication skills
  3. Ability to thrive in a team environment and work together to find solutions
  4. Basic understanding of electronics and electrical theory
  5. Good IT skills and comfort working with Windows and OSX operating systems
  6. Ability to prioritize tasks and manage time effectively
  7. Capacity to remain calm under pressure
  8. Commitment to maintaining high-quality outcomes
  9. Valid passport and willingness to travel

Desirable Extras

  1. Experience in an equivalent technical support role
  2. Qualification in electronics, IT, or a related scientific field
  3. Experience working in a live production environment
  4. Experience working with video equipment, particularly LED video panels and digital content
  5. Experience creating technical documentation
  6. Working knowledge of CAD or drawing applications
  7. Written or verbal ability in foreign languages
  8. Further or higher qualification in electronics, IT, or a related scientific field

  • Technical Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Red - Specialist Recruitment Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Red - Specialist Recruitment. As a Technical Support Specialist, you will provide critical support to our clients in the shipping industry, ensuring the safe and efficient operation of their vessels.Key Responsibilities:Assist in monitoring vessels to ensure compliance with...

  • Technical Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Red - Specialist Recruitment Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Red - Specialist Recruitment. As a Technical Support Specialist, you will provide critical support to our clients in the shipping industry, ensuring the safe and efficient operation of their vessels.Key Responsibilities:Assist in monitoring vessels to ensure compliance with...

  • Technical Accounting Specialist

    3 days ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h2": "Technical Accounting Specialist", "p": "We are seeking a highly skilled Technical Accounting Specialist to join our team at Hays Specialist Recruitment Limited. As a Technical Accounting Specialist, you will be responsible for providing expert guidance on complex financial transactions and ensuring accurate and consistent accounting treatment across...

  • Technical Accounting Specialist

    3 days ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h2": "Technical Accounting Specialist", "p": "We are seeking a highly skilled Technical Accounting Specialist to join our team at Hays Specialist Recruitment Limited. As a Technical Accounting Specialist, you will be responsible for providing expert guidance on complex financial transactions and ensuring accurate and consistent accounting treatment across...

  • Technical Accounting Specialist

    4 days ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Lead Technical Accounting SpecialistJoin Hays Specialist Recruitment Limited as a Lead Technical Accounting Specialist and take on a challenging role that requires expertise in technical accounting and financial reporting. As a key member of our team, you will provide guidance on complex financial transactions and ensure accurate and consistent accounting...

  • Technical Accounting Specialist

    5 days ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Lead Technical Accounting SpecialistJoin Hays Specialist Recruitment Limited as a Lead Technical Accounting Specialist and take on a challenging role that requires expertise in technical accounting and financial reporting. As a key member of our team, you will provide guidance on complex financial transactions and ensure accurate and consistent accounting...

  • Technical Applications Specialist

    3 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Applications Specialist (HVAC / Heat Pumps / Chillers)£35,000 - £45,000 + Comprehensive Training + Career Advancement + 25 Days Holiday + Enhanced PensionAre you a skilled professional from the HVAC industry looking to transition into a technical role within a rapidly growing company? We are seeking a highly motivated and ambitious individual to...

  • Technical Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Technical Support Role for Electronics ExpertAbout the Job:Provide technical assistance to service engineers across the UK and EuropeOffer customer support and resolve product failures at customer sitesProgress into management positions within the companyWork a standard Monday to Friday schedule Requirements:Background in technical engineering or...

  • Technical Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Technical Support Role for Electronics ExpertAbout the Job:Provide technical assistance to service engineers across the UK and EuropeOffer customer support and resolve product failures at customer sitesProgress into management positions within the companyWork a standard Monday to Friday schedule Requirements:Background in technical engineering or...

  • Lead Technical Specialist

    1 month ago

    London, Greater London, United Kingdom Coburg Banks Technical Full time

    Position OverviewAre you enthusiastic about innovative water purification solutions? Coburg Banks Technical is on the lookout for a Lead Technical Specialist to serve as the subject matter authority in this essential industry. This position provides a remarkable chance to balance your time between various client locations, remote work, and the central...

  • Technical Applications Specialist

    3 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Technical Applications Specialist to join our team at Rise Technical Recruitment Limited. As a key member of our Sales team, you will be responsible for providing technical support to customers and managing projects in collaboration with our Sales team.Key ResponsibilitiesBe the primary...

  • Dynamics CRM Technical Specialist

    4 days ago

    London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Technical CRM SpecialistAre you a skilled professional looking for a challenging role in a fast-growing environment? We have an exciting opportunity for a Technical CRM Specialist to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.Key Responsibilities:Provide technical guidance and support to account and service...

  • Dynamics CRM Technical Specialist

    4 days ago

    London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Technical CRM SpecialistAre you a skilled professional looking for a challenging role in a fast-growing environment? We have an exciting opportunity for a Technical CRM Specialist to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.Key Responsibilities:Provide technical guidance and support to account and service...

  • Technical Applications Specialist

    3 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Technical Applications Specialist to join our team at Rise Technical Recruitment Limited. As a key member of our Sales team, you will be responsible for providing technical support to customers and managing projects in collaboration with our Sales team.Key ResponsibilitiesBe the primary...

  • Senior Technical Accounting Specialist

    1 week ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    {"Unlock Your Career PotentialAs a Group Technical Accountant at Hays Specialist Recruitment Limited, you will play a crucial role in supporting the Senior Finance Manager and the team in navigating complex technical accounting group essentials.Your key responsibilities will include monitoring existing and new accounting policies to ensure compliance with...

  • Senior Technical Accounting Specialist

    1 week ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    {"Unlock Your Career PotentialAs a Group Technical Accountant at Hays Specialist Recruitment Limited, you will play a crucial role in supporting the Senior Finance Manager and the team in navigating complex technical accounting group essentials.Your key responsibilities will include monitoring existing and new accounting policies to ensure compliance with...

  • Dynamics CRM Technical Specialist

    4 days ago

    London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Technical CRM SpecialistAre you a skilled professional looking for a challenging role in a fast-growing environment? We have an exciting opportunity for a Technical CRM Specialist to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.Key Responsibilities:Provide technical guidance and support to account and service...

  • Dynamics CRM Technical Specialist

    4 days ago

    London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Technical CRM SpecialistAre you a skilled professional looking for a challenging role in a fast-growing environment? We have an exciting opportunity for a Technical CRM Specialist to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.Key Responsibilities:Provide technical guidance and support to account and service...

  • Technical Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Service Technician (Electronics)£35,000 - £40,000 (OTE £48,000) + Company Van + Bonus Scheme + Great Company BenefitsNationwide Service Role Are you a skilled Electrical Service Technician from an Electronics background, looking to join a market specialist company working on bespoke equipment with opportunities for technical progression?On...

  • Group Technical Accounting Specialist

    2 weeks ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    About Our Client Hays Specialist Recruitment Limited is proud to partner with a leading global media business to find a highly skilled Technical Accountant to join their team. Job Summary We are seeking a seasoned Technical Accountant to support the Senior Finance Manager in navigating complex accounting policies and ensuring compliance with IFRS and...