Current jobs related to Customer Care Consultant - Cardiff, Cardiff - Legal & General

  • Intensive Care Consultant

    1 week ago

    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job SummaryWe are seeking an exceptional candidate to join our Critical Care Directorate as a part-time Locum Consultant in Intensive Care Medicine. This is an exciting opportunity to work in a dynamic team of 27 Consultants in Intensive Care, with a variety of special interests including renal medicine, trauma, research, emergency surgery, and...

  • Intensive Care Consultant

    1 week ago

    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job SummaryWe are seeking an exceptional candidate to join our Critical Care Directorate as a part-time Locum Consultant in Intensive Care Medicine. This is an exciting opportunity to work in a dynamic team of 27 Consultants in Intensive Care, with a variety of special interests including renal medicine, trauma, research, emergency surgery, and...

  • Patient Care Consultant

    1 month ago

    Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient Care Consultant Location – Cardiff Hours – Full time, 40 hours Salary – £27,, & benefits, full training will be provided At Optical Express, we are dedicated to providing outstanding patient support, exceptional clinical results, and continuous investment in our workforce and technology. Our team collaborates...

  • Patient Care Consultant

    1 month ago

    Cardiff, Cardiff, United Kingdom Optical Express Full time

    Job Title – Patient Care Consultant Location – Cardiff Hours – Full time, 40 hours Salary – £27,000 & benefits, comprehensive training will be provided At Optical Express, we are dedicated to providing exceptional patient support, superior clinical results, and ongoing investment in our workforce and technology. Our team collaborates...

  • Intensive Care Consultant

    2 days ago

    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job SummaryWe are seeking an exceptional candidate to join our Critical Care Directorate as a part-time Locum Consultant in Intensive Care Medicine. This is an exciting opportunity to work in a dynamic team of 27 Consultants in Intensive Care, with a variety of special interests including renal medicine, trauma, research, emergency surgery, and...

  • Intensive Care Consultant

    2 days ago

    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job SummaryWe are seeking an exceptional candidate to join our Critical Care Directorate as a part-time Locum Consultant in Intensive Care Medicine. This is an exciting opportunity to work in a dynamic team of 27 Consultants in Intensive Care, with a variety of special interests including renal medicine, trauma, research, emergency surgery, and...

  • Intensive Care Consultant

    1 week ago

    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job SummaryWe are seeking an exceptional candidate to join our Critical Care Directorate as a part-time Locum Consultant in Intensive Care Medicine. This is an exciting opportunity to work in a dynamic team of 27 Consultants in Intensive Care, with a variety of special interests including renal medicine, trauma, research, emergency surgery, and...

  • Intensive Care Consultant

    1 week ago

    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job SummaryWe are seeking an exceptional candidate to join our Critical Care Directorate as a part-time Locum Consultant in Intensive Care Medicine. This is an exciting opportunity to work in a dynamic team of 27 Consultants in Intensive Care, with a variety of special interests including renal medicine, trauma, research, emergency surgery, and...

  • Recruitment Consultant

    18 hours ago

    Cardiff, Cardiff, United Kingdom BS Social Care Full time

    About the RoleWe are seeking a highly motivated and experienced Recruitment Consultant to join our team at BS Social Care in Cardiff. As a Recruitment Consultant, you will be responsible for connecting top talent with suitable roles in the social care sector throughout the Cardiff area.Key Responsibilities:Post job advertisements and screen CVs to identify...

  • Recruitment Consultant

    15 hours ago

    Cardiff, Cardiff, United Kingdom BS Social Care Full time

    About the RoleWe are seeking a highly motivated and experienced Recruitment Consultant to join our team at BS Social Care in Cardiff. As a Recruitment Consultant, you will be responsible for connecting top talent with suitable roles in the social care sector throughout the Cardiff area.Key Responsibilities:Post job advertisements and screen CVs to identify...

  • Customer Care Consultant

    1 month ago

    Cardiff, Cardiff, United Kingdom Future Full time

    Join Our Team as a Customer Support SpecialistAt Future, a leading insurance provider, we pride ourselves on delivering outstanding service and high-quality products. We are currently on the lookout for a Customer Support Specialist to become an integral part of our team, serving as the primary contact for our esteemed clients. If you possess a genuine...

  • Customer Care Consultant

    1 month ago

    Cardiff, Cardiff, United Kingdom EE Full time

    Location: CardiffBefore proceeding with your application, please ensure you review all the information related to this position outlined below.Employment Type: Full-time, PermanentCompensation: £23,504, increasing to £24,064 after 9 months in the role, plus performance incentivesHourly Wage: £12.05Are you adept at troubleshooting and resolving issues? Do...

  • Customer Experience Consultant

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Legal & General Full time

    Job Title: Customer Experience ConsultantWe are seeking a highly skilled Customer Experience Consultant to join our team at Legal & General. As a key member of our Retail division, you will play a crucial role in putting the customer at the heart of everything we do.Key Responsibilities:Develop and implement customer experience strategies to improve customer...

  • Customer Experience Consultant

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Legal & General Full time

    Job Title: Customer Experience ConsultantWe are seeking a highly skilled Customer Experience Consultant to join our team at Legal & General. As a key member of our Retail division, you will play a crucial role in putting the customer at the heart of everything we do.Key Responsibilities:Develop and implement customer experience strategies to improve customer...

  • Customer Experience Consultant

    1 week ago

    Cardiff, Cardiff, United Kingdom Legal & General Full time

    Job Title: Customer Experience ConsultantWe are seeking a highly skilled Customer Experience Consultant to join our team at Legal & General. As a key member of our Retail division, you will play a crucial role in putting the customer at the heart of everything we do.Key Responsibilities:Develop and implement customer experience strategies to improve customer...

  • Customer Experience Consultant

    1 week ago

    Cardiff, Cardiff, United Kingdom Legal & General Full time

    Job Title: Customer Experience ConsultantWe are seeking a highly skilled Customer Experience Consultant to join our team at Legal & General. As a key member of our Retail division, you will play a crucial role in putting the customer at the heart of everything we do.Key Responsibilities:Develop and implement customer experience strategies to improve customer...

  • Paediatric Intensive Care Consultant

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job SummaryWe are seeking a highly skilled and experienced Paediatric Intensive Care Consultant to join our team at Cardiff and Vale University Health Board. As a Consultant Paediatric Intensivist, you will be responsible for providing high-quality patient care, leading a team of junior doctors, and contributing to the development of our Paediatric Intensive...

  • Paediatric Intensive Care Consultant

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Job SummaryWe are seeking a highly skilled and experienced Paediatric Intensive Care Consultant to join our team at Cardiff and Vale University Health Board. As a Consultant Paediatric Intensivist, you will be responsible for providing high-quality patient care, leading a team of junior doctors, and contributing to the development of our Paediatric Intensive...

  • Customer Experience Consultant

    6 days ago

    Cardiff, Cardiff, United Kingdom Legal & General Full time

    Job Title: Customer Experience ConsultantWe are seeking a highly skilled Customer Experience Consultant to join our team at Legal & General. As a key member of our Retail division, you will play a crucial role in putting the customer at the heart of everything we do.Key Responsibilities:Develop and implement customer experience strategies to improve customer...

  • Customer Experience Consultant

    6 days ago

    Cardiff, Cardiff, United Kingdom Legal & General Full time

    Job Title: Customer Experience ConsultantWe are seeking a highly skilled Customer Experience Consultant to join our team at Legal & General. As a key member of our Retail division, you will play a crucial role in putting the customer at the heart of everything we do.Key Responsibilities:Develop and implement customer experience strategies to improve customer...

Customer Care Consultant

3 months ago

Cardiff, Cardiff, United Kingdom Legal & General Full time
Your role at a glance
Are you a n
aturally caring and empathetic person, who loves nothing more than to help our customers in their time of need? Would you like to join an employer who is passionate about supporting your
development? Do you want a progressive career, where you can learn more and, earn more? Do you want to work Monday-Friday and, have every weekend off?


If this sounds like you, then look no further We're recruiting for Customer Care Consultants to join our Retirements team with a starting salary of
£21,500, plus bonus. This is typically between 5% and 10% of your base salary.


Our Customer Service teams are made up of professionals from a range of backgrounds including call centre, retail, hospitality, and sales to name a few.

Our Customer Service roles are partially home based and partially from our Cardiff office.

We love working at Legal and General and know you will too.

Here are some of the amazing benefits our colleagues get:

  • You'll get rewarded for your hard work and effort through our performance related bonus scheme. This is typically between 510% of your base salary. As your skillset grows within Legal and General, it's possible your bonus potential will too.
  • 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday meaning you'll have plenty of time to do what you love outside of work.
  • We can help you save for your future: our pension scheme gives you a 5% company contribution, plus we will match up to a further 5% of your personal contribution.
  • Life assurance x8 of your annual salary.
  • Free individual private medical insurance. You can also add your dependants on for a small cost.
  • Our people know great people. Recommend L&G as a great place to work and earn £500£3500 if someone you know joins us.
  • We offer a host of money saving benefits including a variety of company share schemes and, discounts at a huge range of high street stores and on our own products.
  • We strongly believe in supporting our employees and their chosen charities, so we'll match money that you raise up to £5000 per year.
  • We love giving back to our community We have announced that our Cardiff office will move to The InterChange Building in Cardiff Central in 2023. We are completing a £400m regeneration project, the largest privately funded development in Wales. This move will see our people placed at the beating heart of the incredible £400m investment we're making in the city, and its longterm future.
What you'll be doing

  • Handle incoming calls, taking every opportunity to deliver an outstanding customer experience and ensures the outcome is correct for the customer and aligned to LGRRI Customer Services quality standards, regulatory requirements and L&G's treating customers fairly policies.
  • Uses indepth knowledge of LGRRI products, services, processes and systems to deliver appropriate customer outcomes.
  • Ensure all appropriate legislative, regulatory and internal process & procedure knowledge is fully understood and applied by self and the team. Identify, report and resolve any breaches in line with L&G policy. Follow procedures to ensure the correct DPA checks are undertaken to verify our customers' identity and protect their personal data.
What we're looking for

  • Handle incoming calls, taking every opportunity to deliver an outstanding customer experience and ensures the outcome is correct for the customer and aligned to LGRRI Customer Services quality standards, regulatory requirements and L&G's treating customers fairly policies.
  • Uses indepth knowledge of LGRRI products, services, processes and systems to deliver appropriate customer outcomes.
  • Ensure all appropriate legislative, regulatory and internal process & procedure knowledge is fully understood and applied by self and the team. Identify, report and resolve any breaches in line with L&G policy. Follow procedures to ensure the correct DPA checks are undertaken to verify our customers' identity and protect their personal data.

Benefits:


Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you.


Here's what our colleagues said about working for Legal and General:

  • 'You can really thrive and shine if you work hard. Our Customer Service Advisor role could be your springboard to a lifelong and successful career.'_
- 'Colleagues are given a platform to build a career within a big and successful company, where you really matter. People progress into underwriting, claims, HR, management, quality and IT just to name a few'_
- 'I work with amazing people who are passionate and supportive. There is a real sense of community who celebrate with you at your highest and help bring you up from your lowest.'_
- 'I am in introvert. Everyone is welcome at L and G. Even though I'm a little quieter, I've still been made to feel part of the team a