FRS Recovery Practitioner

2 weeks ago

Exeter, Devon, United Kingdom Step One Charity Full time

Job summary

We are now looking for Recovery Practitioners to work alongside the First Response Service (FRS) in Devon. FRS provides an urgent mental health service for people approaching or experiencing a mental health crisis. The service promotes a dynamic way of triaging and responding to crisis referrals.

We are looking for people with experience of working in a person-centred solution focused role with people from all walks of life who are seeking opportunities that will have positive outcomes for their mental health.

This is an exciting opportunity to play a key role in an innovative and impactful programme that will make a genuine difference to people across Devon. You will be joining a committed and forward-looking team, with opportunities for you to grow your experience, skills, and influence as the programme develops.

Benefits:

Casual dress Company pension Cycle to work scheme On-site parking Referral programme Sick pay Store discount

Main duties of the job

Working within the community, you will be required to provide medium-term 1:1 practical and emotional support to individuals via face-to-face, telephone, email, and video conferencing platforms as required, including but not limited to:

o working in a solutions-focused manner to assist individuals to overcome a range of barriers;

o preparation and co-production of appropriate action plans to enable individuals to improve their personal resilience to manage their mental health challenges;

o maintaining regular supportive contact with each person to assist them to achieve their goals;

o providing practical health and wellbeing support and interventions, and;

o supporting individuals to access a range of activities and interventions across a range of settings (primary care services and voluntary and community support).

Deliver appropriate group interventions with a mental wellbeing and resilience emphasis. This could include, but is not limited, to support groups and personal skills development courses and workshops.

Take an holistic approach based on the individuals priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, unemployment, homelessness, loneliness, and caring responsibilities.

To work as part of an integrated team with the Devon First Response Service (FRS), and other multi-agency teams to ensure the best outcomes for each person accessing the service.

Operate in a person-centred, non-judgmental manner.

About us

TheDevon Mental Health Alliancehas been commissioned through the Community Mental Health Framework to help transform the countys approach to mental health, by supporting greater connectivity between the voluntary, community and social enterprise (VCSE) sector and statutory partners.

The Alliance is passionate about developing and delivering services that have the best outcomes for people facing significant challenges in their lives. We have a team of experienced and skilledRecovery Practitionerswho are at the forefront of this delivery. These roles are employed through Devon Mind, working alongside the Alliance Locality Manager to help deliver a mental health and wellbeing support offer acrossDevon. This role entails a range of responsibilities, from delivering one-to-one emotional support, facilitating psychoeducational courses and support groups, and liaising with colleagues from a range of different organisations. You will play a pivotal role in working alongside people with mental health challenges to help them navigate their own journey to recovery and positive mental wellbeing.

Licence/Certification:

Driving Licence (required)

Work Location: In person

Job description

Job responsibilities

Job title

Devon Mental Health Alliance Recovery Practitioner

Main purpose

To deliver high quality person-centred support services to individuals referred from the Devon First Response Service (FRS).

Salary

£ 25,500 per annum

Term

Fixed term until 31st January 2025, with a potential 2-year extension

Location

This role will operate across Devon (excluding Plymouth). Specific roles will cover the following localities North, East, South and West Devon. Lone working in the community is required in this role.

Hours

Full-time ( hrs) and part-time hours available. Occasional evening and weekend work as required.

Reporting to

Alliance Locality Manager

Annual leave

35 days (inclusive of bank holiday)

Pension

Workplace Pension Scheme

Main Duties and Responsibilities

Working within the community, you will be required to provide medium-term 1:1 practical and emotional support to individuals via face-to-face, telephone, email, and video conferencing platforms as required, including but not limited to: working in a solutions-focused manner to assist individuals to overcome a range of barriers; preparation and co-production of appropriate action plans to enable individuals to improve their personal resilience to manage their mental health challenges; maintaining regular supportive contact with each person to assist them to achieve their goals; providing practical health and wellbeing support and interventions, and; supporting individuals to access a range of activities and interventions across a range of settings (primary care services and voluntary and community support). Deliver appropriate group interventions with a mental wellbeing and resilience emphasis. This could include, but is not limited, to support groups and personal skills development courses and workshops. Take an holistic approach based on the individuals priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, unemployment, homelessness, loneliness, and caring responsibilities. To work as part of an integrated team with the Devon First Response Service (FRS), and other multi-agency teams to ensure the best outcomes for each person accessing the service. Operate in a person-centred, non-judgmental manner. Develop and maintain excellent working links/partnerships with external agencies to support delivery and assist people to reach their goals. Advocate for individuals when required, to ensure their wishes are heard and that they receive the services to which they are entitled. Ensure record keeping is always maintained to the required standard, contributing to service monitoring requirements. Attend relevant internal and external meetings as requested. Ensure any areas of identified risk or concern are documented and raised within the team.

Other Responsibilities

Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974. Ensure the values of Devon Mind are upheld across the organisation. Represent Devon Mind and the Devon Mental Health Alliance at external events as and when required. Carry out duties in accordance with Devon Mind principles, policies, and procedures. Attend meetings and training courses as required, including regular supervision meetings and annual appraisals. Person Specification

Experience

Essential

Experience of working in a similar role in the voluntary or public sector. Experience of working with individuals who have or have had mental health challenges in a solution focused way. Experience using videoconferencing platforms such as Teams, Zoom, Skype. Experience of facilitating group sessions. Experience of preparing resources and materials to a high standard.

Desirable

Experience of working in a multidisciplinary team.

Qualifications

Essential

NVQ3 Level or other relevant mental health/social care/wellbeing qualification. Evidence of Continuing Professional Development.

Desirable

Level 3 Award in Education and Training. Ongoing training in psychologically informed practice

Knowledge & Understanding and Skills & Attributes

Essential

Knowledge & Understanding Understanding of the issues and barriers faced by people with mental health needs. Understanding of the triggers, causes and presentation of mental ill health, and ability to manage it. Understanding of recovery plans and how to develop them. Understanding of Safeguarding and Health & Safety Understanding of data protection and confidentiality. Good working knowledge of ICT systems including word processing, spreadsheets and presentation software. Skills & Attributes High degree of digital literacy and competency including excellent working knowledge of MS Office programmes including MS Word, Excel and PowerPoint. Ability to manage risk, recognise urgency, make judgements, and take decisive action when required. Excellent oral, written and listening skills. Ability to write and present clear and detailed reports. Ability to build rapport and trust with people experiencing mental health issues. Ability to inspire, motivate and support others to put their health and wellbeing back on track and make positive changes Ability to set and maintain clear and appropriate boundaries. Ability to work independently as well as part of a team.

Desirable

Knowledge & Understanding Knowledge of Devon-wide mental health provision. Experience of using case-management databases. Understanding of the importance of data collection for monitoring outcomes and meeting funding requirements. Skills & Attributes Ability to set up and run online courses using video conferencing platforms such as Zoom and Teams.

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