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F&b Breakfast Staff

1 month ago

Formby, United Kingdom Formby Hall Golf Resort and Spa Full time

Who are we?
Formby Hall Golf Resort & Spa is a leading luxury destination in the North West of England.

Set in 200 acres of lush green landscape, boasting 2 function rooms, 2 meeting rooms, 76 bedrooms, a luxurious spa and two golf courses, we offer the perfect location for Weddings, Events, conferences, meetings, team building and so much more.


What are we looking for?


Experienced and dedicated F&B staff to cover our early breakfast shift service, who can consistently deliver the highest standard and quality of customer service, thereby ensuring that our guests have a memorable experience in the Fairway Bar and Grill and that service expectations are exceeded.


The hours for this shift are typically from 7:00 am to 3:00 pm, but we are happy to consider part time hours providing applicants are available for the 7:00 am start.


Key responsibilities to include:

  • Warmly welcome guests to F&B areas, to efficiently take their order and answer any questions they may have.
  • Ensure service delivery is of the highest standard at all times.
  • Remain attentive to guests at all times, checking that they are happy with their choice of food and /or beverage; that glasses are replenished; new orders are taken.
  • Maintain a comprehensive knowledge of the food and beverage menu and any specials of the day, including an ability to inform guests of menu content with regard to food allergies.
  • Ensure all tables are set to the correct standard for the breakfast, lunch, dinner and events service within all F&B areas.
  • Ensure all cutlery, linen, glassware and crockery are clean and polished and presentable in line with the Resort standards.
  • Ensure the prompt clearing and cleaning of tables both during service and when guests leave, including resetting of tables and chairs to their default position.
  • Ensure that cleanliness and hygiene standards are met at all times and to ensure that everything is tidied away at the end of each shift ready for the next shift.
  • Take responsibility for taking immediate remedial action (or escalating to management) if there are any problems/complaints.
  • Proactively and collaboratively work with all team members in the F&B department to ensure a consistent, seamless service is delivered to all guests.
  • Check all guest account signatures and ensure all bills are settled.
  • Respect the privacy and confidentiality of our guests.
  • Perform any other duties that are deemed reasonable and within your capabilities as may be requested from time to time by the Resort management team.

Job Types:
Part-time, Zero hours contract

Pay:
£11.55 per hour

Expected hours:
per week

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Experience:

  • Hospitality: 1 year (required)
  • Food service: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

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