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HR Operations Adviser

3 months ago

Liverpool, Liverpool, United Kingdom Seqirus Full time

As a member of the HR Operations, EMEA team this is a fantastic opportunity to join us and be part of a cohesive team focused on HR Operations across EMEA.

You will report into the HR Operations Manager and will work with the HR Operations team supporting our EMEA customers.


About You

:

  • You are a natural collaborator and ask questions.
  • Your proactive nature will provide scalable solutions to support expansion.
  • You are compelled to find new and improved ways of working to make us better and are motivated to deliver both on nearterm and longterm goals.
  • You are a team player, a connector and are eager to contribute to our team's success.

Responsibilities

:

  • Under general supervision, responds to employee or manager inquiries in accordance with established procedures.
  • Supports inquiries and requests requiring deviation from standard scripts and screens.
  • Liaises with either the Center of Expertise or HRBP when necessary and escalates when needed.
  • Maintains detailed and current knowledge of the company's HR policies and procedures.
  • Identifies escalation trends and opportunities for accomplishing new and different requests.
  • Creates, monitors, and closes out tickets in the case management tool.

Qualifications

:

  • A level or equivalent vocational or technical training.
  • German speaker.
  • Experience in HR or Shared Services operations; experience spanning multiple HR areas is desirable.
  • Knowledge of Case Management systems, ACD/IVR, and HR Portal technology desirable.

Our Benefits

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CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives.

Learn more about some of the benefits you can participate in when you join CSL Seqirus.

About CSL Seqirus

:

CSL Seqirus is part of CSL Limited (

ASX:
CSL).

As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness.

Learn more about CSL Seqirus
.

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We want Seqirus to reflect the world around us

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As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus.

Do work that matters at CSL Seqirus

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**Watch our 'On the Front Line' video to learn more about CSL Seqirus