Senior Business Analyst

2 weeks ago


Bury, Borough of Bury, United Kingdom JD Group Full time

As a Senior Business Analyst in the Group Transformation team, you'll be tackling big, complex projects across JD Group, assessing business impact, defining requirements, contributing to solutions, and leading business initiatives in a dynamic, multi-faceted environment.

You'll collaborate closely with stakeholders, Project Managers, Developers, Architects, Suppliers, and Testers to help JD Group execute its strategy. While not directly managing the BA team, you'll be a go-to person for the BA community, offering education, sharing best practices, and coaching for optimal performance.

**What You'll Be Doing:**

  • Utilizing your deep company and industry knowledge to ensure a thorough understanding of new initiatives and their broader business impact.
  • Working with business leads and finance to outline initiative benefits, challenging presented figures for accuracy and data quality.
  • Organizing and leading requirements workshops, nurturing relationships with stakeholders at all business levels.
  • Prioritizing business requirements, validating them in line with objectives, and managing any conflicts.
  • Conducting process mapping effectively, guiding the BA team where needed.
  • Leading business analysis and process enhancements, actively driving improvements and engaging the team.
  • Coaching and mentoring the BA team, continuously seeking better practices and service quality.
  • Providing expert peer reviews and feedback on BA deliverables for ongoing improvement.
  • Taking charge of personal development, collaborating with your manager on goals and training needs.
  • Identifying new processes and technologies for increased team efficiency and better business analysis quality.
  • Occasionally handling additional duties within the role scope, like training and user testing.

**Role objectives and KPI's:**

  • Supporting the Programme Director in delivering high-value programmes that benefit the business. This involves business analysis at group, program, and project levels, ensuring stakeholder needs are met.

**Competencies and behaviors:**

  • Presenting and Communicating Information
  • Writing and Reporting
  • Analyzing
  • Learning and Researching
  • Planning and Organizing
  • Delivering Results and Meeting Customer Expectations
  • Adapting and Responding to Change
  • Coping with Pressures and Setbacks

**What We're Looking For:**

  • Extensive experience in business analysis within ecommerce, retail, or supply chain settings.
  • Strong facilitation and influencing skills.
  • Ability to question stakeholders, uncover requirements, and build relationships.
  • Proficient in stakeholder management, adapting engagement styles for different audiences.
  • Effective leadership, motivation, and communication skills.
  • Self-starter with strong planning and time management abilities.
  • Comfortable with Agile Scrum environments and writing user stories and acceptance criteria.
  • Proficiency in process mapping and flow models.
  • Exposure to the full software development life cycle.
  • Exceptional written and verbal communication skills.
  • Diligent, dependable, and able to foster strong relationships based on integrity.
  • Track record of coaching and enhancing BA practices.
  • Team player who collaborates well with various stakeholders.

**Desirable Skills/Experience:**

  • Agile certifications like Certified Business Analyst/Product Owner/Scrum Master.
  • Professional certifications such as the BCS International Diploma in Business Analysis.
  • Experience in retail/ecommerce/supply chain areas like merchandising, finance, UX, data analytics, etc.


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