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Retail Admin Assistant

3 months ago

Barnet, Greater London, United Kingdom North London Hospice Full time

We are looking for an enthusiastic, keen, and experienced Administrative Assistant to support the Retail management team with a variety of administrative tasks to help and support in the smooth running of our Retail shops and make a real difference in our community.

This role is key to the administration required in the management our retail shops.

You will focus on all aspects of administrative functions including financial administrative tasks for the department, like maintaining office and shop stationery, ordering, and replenishing stock, and liaising closely with suppliers, customers, and internal management to ensure the smooth processing of invoices, procurement and purchasing systems.


As a member of the administration team, you will be based in a dynamic and friendly office environment where you will support the team to manage staff and rotas (providing cover where necessary), resources, budgets and implement operational processes to increase sales and gift-aid income.

You will also assist with event management and marketing; trouble shoot IT issues and maintain an up-to-date knowledge of the retail IT systems and databases.


You must have recent relevant experience of working in a similar position and a flexible approach to work, including occasional changes to normal working hours.


Please note:
Applications will be reviewed on an ongoing basis and interviews may take place prior to the deadline.


North London Hospice is an equal opportunities employer, who values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

We offer our employee a wide ranging array of benefits which include:
Competitive rates of pay

Generous annual leave

Flexible/Hybrid Working options, where applicable

A range of opportunities for professional learning and development

Pension - Employer contribution pension scheme

Life Assurance cover

Health Cash Plan

Access to our 24/7 confidential Employee Assistance Programme

Travel incentives

Family friendly and special leave

A supportive and collaborative work environment

A rewarding role in the not-for-profit sector, making a positive impact

Blue Light Scheme membership and carers' discounts

Social events throughout the year and much more

Ideally, we are looking for someone with the following skills and experience:
Enjoys administration and is looking for a customer focused career

Friendly & personable

Exceptional communication skills, both written and verbal

Ability to problem solve, multi-task with excellent attention to detail

The ability to prioritise tasks, manage deadlines, and work independently

Proficiency in Microsoft Office and relevant IT software and systems

A positive attitude, strong initiative, highly organised and a commitment to teamwork

An interest within retail

A flexible and adaptable approach to work in a changing and growing organisation

Previous charity retail experience is ideal, but not essential.

Please see the detailed job description and person specification for additional information on this role.