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Client Support Representative

2 months ago


Barnet, Greater London, United Kingdom One Retail Full time
Client Support Representative - One Retail

Are you a collaborative individual with a love for service and community? Do you excel in a dynamic setting? If so, we are seeking someone like you to assist us in providing outstanding customer service in a part-time capacity, with a commitment of 20 hours per week.

As a Client Support Representative, you will be an integral part of a dedicated and welcoming team operating in a fast-paced atmosphere. You will have ample opportunities for advancement within a company that values its workforce, celebrates diversity, and acknowledges and rewards employees who exceed expectations.

We ensure you are compensated for your dedication, which is why we offer a comprehensive benefits package that includes, but is not limited to:

  • Exclusive travel discounts with various partners
  • Grocery savings with discounts at major supermarkets
  • Quick access for you and your immediate family to a Digital GP, along with additional healthcare benefits
  • Significant discounts on cinema tickets for your favorite films
  • Regular updates featuring the best discounts and savings available
  • Cash rewards for every purchase, redeemable at a wide range of brands
  • Access to free wellness, mindfulness, and fitness classes
  • Ability to share all discounts and offers with friends and family
  • Contributory pension scheme
  • Opportunities for career growth through our development programs

Your primary responsibilities will include:

  • Preparing high-quality food that delights our clients and customers
  • Creating appealing food displays
  • Representing the company and maintaining a positive brand image
  • Handling transactions and operating the cash register
  • Adhering to Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Client Support Representative will:

  • Exhibit a positive and proactive attitude
  • Demonstrate a passion for delivering exceptional customer service
  • Be a strong team player
  • Arrive with a commitment to excel in your role
  • Thrive in high-pressure situations
  • Show excellent time management and reliability
  • Possess a safety-first mindset
  • Have experience in a similar customer service role, though this is not mandatory.

As part of our commitment to diversity, One Retail aims to create an inclusive environment where all employees feel valued and can reach their full potential. We believe that diversity is our strength.