Retail Liaison

2 weeks ago

Newton Mearns, East Renfrewshire, United Kingdom Lambert Smith Hampton Ltd Full time

Job Title:
Retail Liaison & Marketing Assistant

Department:
Commercial Property Management

Location:
The Avenue, Newton Mearns

The Role & Reporting Lines
To assist the Centre Manager in all aspects of Retail Liaison and delivery of the Marketing plan.

Reporting directly to Centre Manager, the role is 25 hours per week - exact days/hours to be confirmed.

Core Objectives & Key Responsibilities

Retail Liaison

  • Support the retailers, however necessary, to help them deliver their own targets and performance indicators.
  • Assist the Centre Manager, when required, in meeting managers and speaking to head offices regarding marketing and trade in general.
  • Collate tenant trading information and maintain a log for client reports
  • Effectively communicate all centre opportunities, marketing related and otherwise.
  • Maintain frequent engagement with all store managers to understand their business challenges and needs.
  • Assist the Centre Manager in preparing landlord reports based on and reflective of current trading trends within the centre.
  • Assist retailers in keeping their sections within the Avenue website up to date.

Events and Marketing

  • Support the Centre Manager in delivering an effective annual event calendar, which reflects the target audience along with the scheme's commercial goals.
  • Assist the Centre Manager in coordinating third party suppliers to deliver events which meet the quality expectations of centre management, managing agent and landlord.
  • Maintain and update the centre's social media channels, reporting and analysis
  • Serve as liaison with retailers on eventrelated matters as required by the Centre Manager.
  • Assist with managing onsite production and clean up for events as required.
  • Prepromotion of events via PR and digital media.
  • Collate and analyse all feedback from each event and presenting results and conclusions from each event.

Additional Expectations

  • Maintain an awareness of your environment and issues that may impact upon the performance of the Centre and put forward any ideas and initiatives for improvements to the Centre Manager.
  • Understand and adopt company policies and procedures, including all Health & Safety requirements.
  • Additional adhoc and reasonable tasks as requested by the Centre Manager, Managing Agent and / or the Client/Landlord.

Your Key Attributes:

  • Proactive and passionate about retail
  • Energetic and enthusiastic team player
  • Creative and innovative yet practical and motivated to deliver tangible results
  • Competent IT skills

Desirable:

  • Proficiency in Canva, Meta Business, Google Business, Buffer

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