![K&T Heating Services, part of the Sureserve Group PLC](https://media.trabajo.org/img/noimg.jpg)
Out of Hours Call Centre Agent
2 weeks ago
Job description
K&T Heating is a leading gas compliance company in the Southeast that services in the region of 200,000 properties across London and the Southeast, providing pivotal services for local authorities and social housing association residents.
With the expansion of our business, we have exciting opportunities to join our Out of Hours Team at our new Dartford office, offering competitive rates of pay with additional company benefits.
We are looking for part time employees to work a 3 on 3 off shift pattern. The weekly working hours will be 10 to 17 hours a week.Shifts as follows:
- Weekdays 3.5 hour shift of 5pm 8:30pm
- Weekends 5 hour shift between hours of 8am10pm
The role of our Out of Hours Call Centre Agent is to act as the main point of customer contact for servicing and responsive maintenance during out of hours periods.
You will answer inbound calls from our customers and engineers, in relation to the repairs and servicing on our contracts, ensuring that our internal system is updated accordingly.
The role also involves daily administration, therefore a knowledge of windows software, especially outlook, is a must.You will have good communication skills and be able to communicate with a range of people, at different levels. Previous experience of working in a busy call centre is essential, along with excellent customer service skills. Working knowledge in the gas industry is not essential but would be desirable.
K&T Heating Services Ltd is an equal opportunities employer who values everyone as an individual.
Job Types:
Full-time, Permanent
Salary:
£14.00 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Onsite parking
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Dartford, DA2 6DT: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (required)
- call centre administration: 1 year (preferred)
Work Location:
One location
Reference ID:
OOH33
-
Weekend - Out of Hours Call Centre Agent
2 weeks ago
Dartford, Kent, United Kingdom K&T Heating Services Ltd, part of the Sureserve Group Full timeK&T Heating is a leading gas compliance company in the Southeast that services in the region of 200,000 properties across London and the Southeast, providing pivotal services for local authorities and social housing association residents. With the expansion of our business, we have exciting opportunities to join our Out of Hours Team at our new Dartford...
-
Ships Agent/trainee Ships Agent
2 weeks ago
Dartford, Kent, United Kingdom Graypen Group Limited Full time_W_e are currently recruiting for a Ships Agent/Trainee Ships Agent to join our operational team based at our Thames Office.Ships Agency is a fascinating opportunity to become involved in the exciting world of International trade through its direct association with ships.Excellent communication skills, attention to detail and good computer skills are...
-
Ships Agent/trainee Ships Agent
2 weeks ago
Dartford, Kent, United Kingdom Graypen Group Limited Full time_W_e are currently recruiting for a Ships Agent/Trainee Ships Agent to join our operational team based at our Thames Office.Ships Agency is a fascinating opportunity to become involved in the exciting world of International trade through its direct association with ships.Excellent communication skills, attention to detail and good computer skills are...
-
Contact Centre Team Leader
2 weeks ago
Dartford, Kent, United Kingdom Rydon Full timeOverview:Rydon's dynamic, supportive, fun and vibrant inbound Contact Centre has an opportunity for a Team Leader to join us on a permanent full time basis. Our Contract centre in Dartford, Kent is full of outgoing and friendly people. Every successful customer service centre is a reflection of the people who work in it and our call centre is no exception to...
-
Contact Centre Team Leader
2 weeks ago
Dartford, Kent, United Kingdom Rydon Full timeOverview:Rydon's dynamic, supportive, fun and vibrant inbound Contact Centre has an opportunity for a Team Leader to join us on a 12 month maternity cover basis. Our Contract centre in Dartford, Kent is full of outgoing and friendly people. Every successful customer service centre is a reflection of the people who work in it and our call centre is no...
-
Contact Centre Team Leader
2 weeks ago
Dartford, Kent, United Kingdom Stannah Full timeWe are looking for a Contact Centre Team Leader to join our Out of Hours team at Stannah.Joining the out-of-hours team, you will be managing a small team that plays a crucial role in supporting our extensive network of Service Branches in delivering exceptional service to our valued customers outside of regular working hours. This involves resolving...
-
Property Procurement Officer South East/kent
2 weeks ago
Dartford, Kent, United Kingdom New Appointments Group Full timeWe are looking for a Property Procurement Officer to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and localgovernment as well as the charitable section. This role will be covering London and the South East. This is a field based...
-
Customer Care Officer
2 weeks ago
Dartford, Kent, United Kingdom Sureserve Group Full timeK&T Heating provides gas compliance services for local authority, housing association and charity customers, currently managing around 200,000 properties across London and surrounding postcodes. We are looking for a Resident Complaints Officer to join the team in our Dartford office.RoleThe role of our Resident Complaints Officer is to act as the main point...
-
Saturday Staff
2 weeks ago
Dartford, Kent, United Kingdom The Acorn Group Full timeThe Acorn Group is one of London and Kent's most successful and ambitious property companies. Incorporating Acorn, Langford Russell, and John Payne Estate Agents, we now have 40 offices and 20 Divisions.Duties will include: Meeting and greeting clients. Registering Applicants who are looking to buy or rent a property. Answering the telephone and dealing with...
-
Tiffany Service Centre Representative
4 weeks ago
Dartford, Kent, United Kingdom TIFFANY & CO Full timeTiffany Employee CultureTiffany & Co. name instils images of true love, romance, and The Blue Box. It is a symbol of excellence. For 185 years Tiffany has created a legacy of exquisite design and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, milestones and magnificent jewellery sets the foundation upon which our employees stand. It...
-
Tiffany Service Centre Representative
2 months ago
Dartford, Kent, United Kingdom TIFFANY & CO Full timeTiffany Employee CultureTiffany & Co. name instils images of true love, romance, and The Blue Box. It is a symbol of excellence. For 185 years Tiffany has created a legacy of exquisite design and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, milestones and magnificent jewellery sets the foundation upon which our employees stand. It...
-
Technical Support Officer
2 weeks ago
Dartford, Kent, United Kingdom Oxleas NHS Foundation Trust Full timeTechnical Support Officer, Band 5Full Time: 37.50 hours per weekFixed Term or Secondment ending May 2025Exciting opportunity has arisen for a position within the 2nd Line Team at Bracken HouseThe ICT Department is seeking a friendly and enthusiastic Technical support officer to join the ICT team.The post is part of the 2nd line technical support team...
-
Parts Person
2 weeks ago
Dartford, Kent, United Kingdom Newbridge Accident Repair Centre London ta Newbridge Dartford Full timePart personFull time parts person for a large Accident repair centre.Must have experience with handling parts / ordering parts / parts storage / paperwork flow.Daily Updating body shop management systems.Must be able to keep track of back order parts / incomplete orders.Must be very organised and self driven.Become part of a family teamMust be able to manage...
-
Customer Delivery Agent
2 weeks ago
Dartford, Kent, United Kingdom Auxillis Full timeDRIVER - DARTFORD£24,488 p/a with company benefits and bonusHours: 42.5hours per week from Monday to Sunday as a normal working week.We're here to keep people and businesses moving, that's what we do and, as a Driver, you take ouraward-winning service directly to our customers' doors.You don't need to have any previous experience to join our team as a...
-
Representatives - Sales Agents
2 weeks ago
Dartford, Kent, United Kingdom Gold Group Full time £30,000We are on the lookout for a driven Sales Representative, to become a valuable part of a dynamic and flourishing company at the forefront of packaging technology. If you have experience in the field or if you're an engineer considering a switch to Sales, this position could be perfect for you.About the Job:- Title: Sales Representative- Working Hours: Monday...
-
Lettings Negotiator
2 weeks ago
Dartford, Kent, United Kingdom Armstrong Knight Full timeAn Experienced negotiator is required for a busy Estate Agent based in Dartford. The successful candidate must be comfortable working to targets and under pressure in a busy lettings environment. Register applicant's details and property requirements Accompanying prospective tenants to view properties Keeping in touch closely and regularly with landlords...
-
Multitrades Carpenter
2 weeks ago
Dartford, Kent, United Kingdom Netbox Recruitment Full timeMulti Trade CarpenterLondon and the Home Countiesup to £46,800 basic plus overtime and call out payments(basic salary includes being paid for travelling time)Are you a Carpenter by trade, but with additional skills in:Plumbing Roofing Decorating Basic Electrics etcAnd do you want excellent earning potential and to be appreciated?This could be the role for...
-
Customer Service Assistant
2 weeks ago
Dartford, Kent, United Kingdom Gravesham Community Leisure Limited Full timeAre you looking for a career in Leisure? If so, we could have the role for youGravesham Community Leisure (GCLL) is seeking to recruit an exceptional Duty Manager to assist the Centre Manager in the provision of the highest possible quality of service to our customers both in terms of facility presentation, health and safety, plant, machinery and equipment...
-
Cleaner
2 weeks ago
Dartford, Kent, United Kingdom City Facilities Management Holdings Ltd Full timeCleaner Salary £13.10 per hour Location Dartford ADC Shift Pattern Nights Hours per day This is a , vacancy that will close in a month at 23:59 BST. The Vacancy Working hours per week: 40 Shift Pattern: Nights We are currently looking for Cleaners (or as we like to call them – our Aces) to join our friendly team maintaining a high standard of...
-
Accounts Assistant
4 days ago
Dartford, Kent, United Kingdom SEM LIMITED Full timeAn excellent opportunity has arisen for a thorough and well organised individual to join our Finance Department in the role of Accounts Assistant on a fixed term basis. The purpose of this role is to support the accounts function by taking responsibility for accounting related activities such as but not limited to reporting, ledger maintenance,...