Contract Support

2 weeks ago


Bristol, Bristol, United Kingdom Mitie Full time
Contract Support

Job objectives and responsibilities

  • Regular contact with the service desk (call handling team)
  • Liaise with the regional administrators for engineers' attendance in line with the contract SLA's.
  • Raise purchase orders for our subcontractors to attend to works.
  • Arrange attendance with the subcontractors in line with the contract SLA's
  • Obtain Risk and Method Statements for works where necessary.
  • Building and developing relationships with regional planners and operations teams including weekly chases of open jobs.
  • Upload correspondence i.e work sheets, certificates, quotes onto the database.
  • Provide excellent customer service to meet the expectations and requirements of both internal and external clients.
  • Carry out regular checks on job status and close down where required.
  • Ensure planned maintenance tasks are scheduled and completed within the contract SLA's
  • Creating Work Orders from client system onto Mitie systems
  • In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Contract Manager.

Main duties

  • Regular contact with the service desk (call handling team)
  • Liaise with the regional administrators for engineers' attendance in line with the contract SLA's.
  • Raise purchase orders for our subcontractors to attend to works.
  • Arrange attendance with the subcontractors in line with the contract SLA's
  • Obtain Risk and Method Statements for works where necessary.
  • Building and developing relationships with regional planners and operations teams including weekly chases of open jobs.
  • Upload correspondence i.e work sheets, certificates, quotes onto the database.
  • Provide excellent customer service to meet the expectations and requirements of both internal and external clients.
  • Carry out regular checks on job status and close down where required.
  • Ensure planned maintenance tasks are scheduled and completed within the contract SLA's
  • Creating Work Orders from client system onto Mitie systems
  • In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Contract Manager.

Person Specification

  • Good organisation and administration skills
  • Accuracy and attention to detail
  • Excellent communication/interpersonal skills
  • Ability to liaise at all levels using tact and diplomacy
  • Enthusiastic with positive "can do" approach
  • Work well during times of pressure
  • Calm nature even temperament
  • A knowledge of the hard services and Facilities Management sectors is desirable but not essential
  • High level of motivation
  • Excellent organisational and planning skills
  • Problem Solver
  • Ability to multitask

Working within the Mitie values and behaviours

People Mitie is a people business. It's our people, and their drive to do their jobs to the best of their ability that makes us different.

Trustworthy

  • We do what we say we will

How we behave

  • We treat all colleagues with respect
  • We challenge people when they don't do the right thing
  • We welcome advice from anyone that might improve what we do
  • We are open and honest
  • We think safety and always follow rules for safe working

Helpful

  • We go out of our way to make a difference

How we behave

  • We work with each other to achieve the best for clients and for Mitie
  • We share information to help colleagues succeed
  • We build great relationships
  • Our first response to requests will always be positive
  • We look out for each other, never walking by unsafe actions or situations

Inspiring

  • We help others to be the best they can be

How we behave

  • We support and encourage each other to develop
  • We lead by example
  • We set clear expectations
  • We listen to and learn from others
  • We learn from mistakes and incidents to prevent recurrence

Passion_ _**Take our people, add their passion, and you get something really special.

Spirited

  • We give it everything we've got

How we behave

  • We do good things for each other, the environment and the community
  • We appreciate diversity and encourage it
  • We demonstrate team spirit
  • We are committed to doing things better and setting new standards in all that we do
  • We take pride in what we do and have fun doing it
  • We celebrate success and say thank you

Fresh thinking **We want our people to find inspiration from skill development and career progression, and enjoy respect and recognition for a job well done.

Pioneering -
_ _
We do things that excite and amaze

How we behave

  • We bring new ideas to the way we do things
  • We are willing to try new things
  • We encourage and support innovation
  • We consider things from other peoples' points of view
  • We embrace new thinking and technologies
  • We build health & safety into everything we do

Health and Safety responsibilities

  • Follow Group and company policies and procedures at all times;
  • Report any appar

  • Contract Support

    2 weeks ago


    Bristol, Bristol, United Kingdom Linaker Full time

    WELCOME TO LINAKERFor 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker's heritage lies in our ability to design and regulate unique spaces that truly work.Linaker was founded upon three core values: trust, reliability and...

  • Contract Support

    2 weeks ago


    Bristol, Bristol, United Kingdom GCS Recruitment Specialists Ltd Full time

    Contract SupportBristol£33K per annumResourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in the Education sectorRole Purpose:Provide exceptional customer service and...

  • Contract Support

    2 weeks ago


    Bristol, Bristol, United Kingdom CBRE Full time

    Purpose Of the JobProvide excellent operational service and support function to the AXA Insurance Facilities Management team and financial support to the account in line with CBRE and AXA core values. Managing a dynamic helpdesk function, working within contracted SLA's and KPI's. Working closely with the Contract Support team, AXA Workplace Managers, CBRE...

  • Support Worker

    2 weeks ago


    Bristol, Bristol, United Kingdom AGS Support Facilities Limited Full time

    SUPPORT WORKER (NIGHTS) - SUPPORTED HOUSINGOrganisation: AGS SUPPORT FACILITIES LIMITEDWe are a Limited Company friendly organisation. AGS strives to be diverse and inclusive and be a place where we listen and celebrate what is both common and different to become wiser, more inclusive, and a better organisation._Area for post vacancy: Bristol, BS1 & BS37We...


  • Bristol, Bristol, United Kingdom Defence Equipment & Support Full time

    Job summaryWe are Defence Equipment and Support (DE&S). We make sure the UK military is equipped, supported, and connected, as they protect life at home and overseas. We manage a vast range of complex projects to buy, support and supply vital equipment and services that the Royal Navy, British Army and Royal Air Force need, so they can operate safely and...


  • Bristol, Bristol, United Kingdom Acorn Recruitment Limited Full time

    Acorn by Synergie is seeking a skilled administrator for a Contracts Support Administrator role for their local client, based in Thornbury, North Bristol. This is a full time permanent position offer a salary of circa £25,000 pa.Our client specialises in the supply and installation of pallet racking, shelving systems, mezzanine floors and partitioning for...

  • Pbs Support Assistant

    2 weeks ago


    Bristol, Bristol, United Kingdom DEG Services PBS Focused Support LTD Full time

    We are a specialist service based in the south west. We take pride in supported living and care support at home. We provide community support with a different approach to care. We offer empathic services that derive from PBS rooted principles. We have a in house therapeutic team that can offer behavioural analysis and implementation services. We also can...


  • Bristol, Bristol, United Kingdom Adolescent Support Home Services Ltd Full time

    Salary: £9.85 p/h plus 12.07% in lieu of annual leaveHours: Zero hours contract, flexible and variable shifts according to the needs of the young people in placement: day shifts/ possible occasional night shifts/ weekends; currently approx. 20 hours p/wRole:To aid in leading young people (16+) who are placed with Adolescent Support Home Services (ASHS)...


  • Bristol, Bristol, United Kingdom Appcastenterprise Full time

    Corps Security is the leading specialist security solutions provider and is one of the most respected companies in the UK market.Since our establishment in 1859, Corps Security has been committed to treating its people well, and this means we offer some of the most attractive pay and benefits in the industry and have some of the best staff retention...


  • Bristol, Bristol, United Kingdom Oxford Instruments Full time

    We're seeking a Lab Support Technician for a contract position in Bristol. Your primary responsibility will be to maintain and ensure the availability of equipment for customer/sample demos, which is crucial for the company's success. Additionally, you will be responsible for keeping the Applications Laboratory Systems up and running, allowing for samples,...

  • Contract

    2 weeks ago


    Bristol, Bristol, United Kingdom SR2 | Socially Responsible Recruitment | Certified B Corporation™ Full time £260,000

    Put simply, SR2 is a Recruitment Company covering the Tech, Digital, and transformation markets. But that doesn't get to the heart of why we're here. The mission is to create a company that puts people over profit and is truly Socially Responsible. In August 2021, SR2 was awarded B Corp status with a score of considered outstanding). We have donated over...

  • Contracts Coordinator

    2 weeks ago


    Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Are you an experienced administrator? Are you looking for the next step in your career? Do you have an interest in Contracts Management? If you answered yes to these questions, we have a great opportunity for youUHBW are recruiting to a new post that will be an integral part of Contracts and Systems across Facilities at Bristol & Weston.This role will...

  • Contract Lawyer

    2 weeks ago


    Bristol, Bristol, United Kingdom TLT LLP Full time

    Job Introduction We have an urgent requirement for a Contract Lawyer with specialist knowledge in Commercial Contracts law to support one of our manufacturing clients. It will afford the opportunity to the successful candidate to further enhance their expertise in a broad range of commercial and procurement work. This role will be on a initial 3-6...


  • Bristol, Bristol, United Kingdom Mane Contract Services Full time £65,000

    Senior Project Controller - CostWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Location: BristolSector: DefenceJob Type: PermanentSalary: Upto £65,000 (DOE)Benefits:Generous holiday allowanceMatched contribution pension scheme up to 8% of salary, with...

  • Contracts Manager

    2 weeks ago


    Bristol, Bristol, United Kingdom Framatome Full time

    Engineering disciplines are outsourcing some of their activities in the form of workpackages or other type of services. In order to achieve this, they need a support acting as a contract manager who will be able to perform all the contract management and project management activities of these outsourced services. The Contract manager will liaise with the...

  • Contracts Officer

    2 weeks ago


    Bristol, Bristol, United Kingdom Datasource Full time

    Introduction:Our client works within Defence, Government, Critical National Infrastructure and Aerospace and are looking for a Commercial Officer to support the analysis of commercial risks in the business, commercial sales and procurement guidance.The role is varied and includes reviewing, drafting and negotiating a range of contract paperwork and leading...

  • Contracts Manager

    2 weeks ago


    Bristol, Bristol, United Kingdom Career-Bridge Recruitment Full time

    Career-Bridge Recruitment are working with a large facilities management company who are based in Bristol who are seeking a Contracts Manager to join their team. Your primary responsibility will be overseeing the execution and management of maintenance development contracts.Monday to Friday, 08:00-17:00, with a 30-minute lunch break. Additional out-of-hours...


  • Bristol, Bristol, United Kingdom Elementa Support Services Full time

    Elementa is looking for a Spanish Teacher in BristolLocation: BristolSalary: £221.96 per dayContract Type: Fixed-term contractHours: Full-time (part-time possible)Beginning of the Position: Next school yearElementa is in search of a Teacher of Spanish for a top-performing Secondary School in the Fishponds area of Bristol.The position involves teaching...

  • Contracts Manager

    2 weeks ago


    Bristol, Bristol, United Kingdom Highfield Professional Solutions Full time

    Contracts Manager - BristolThe companyJoin a National contractor with a full range of Clients and contracts nationwide.Our client provides general Facilities Maintenance and Construction project work to the commercial sector as well as facilities maintenance services to the Public Sector and Private Sector at multiple sites. This role is a Static position...


  • Bristol, Bristol, United Kingdom Travail Employment Group Ltd Full time

    Administrator£25,500 per annum, Full time - Flexible Hours: 40 hours M-F, BS32 Bradley Stoke, Bristol, Bonus, Holidays, Pension, Private Health Insurance, On-site parking, Life assurance plus more.A global defence industry leader are recruiting for a administrator to join their ever expanding team and business. Based in the Bradley Stoke area of Bristol,...