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Telephone Collections Specialist

3 months ago

London, Greater London, United Kingdom Persolkelly Full time
Customer Experience Specialist in Electronics Industry MNC (ID:
Customer Experience Specialist in Electronics Industry MNC (ID:
Our client, a well-known company is looking for candidates for the position of Customer Experience Specialist.

Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.


  • All customer service request and any follow-up interaction is logged into CRM accurately and timely.
  • Assist in processing and invoicing Local and Export spare part orders.
  • Spare parts inventory management.
  • Perform other assigned duties and/or project work.
Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

  • Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.
  • Proficient in Microsoft Excel, Word and PowerPoint.
  • Experience in SAP will be an advantage.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co.

Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges.

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates (including P-Serv Pte Ltd, PERSOLKELLY Pte Ltd, BTI Executive Search Pte Ltd, PERSOLKELLY Consulting Pte Ltd), in accordance with our Privacy Policy.

Please visit for a copy of our Privacy Policy. Please visit for a copy of our Privacy Policy.

NOTE:

any resumes or job applications sent to this data protection mailbox will NOT be attended to as it is solely for the purposes of personal data protection related feedback.)


Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co.

Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges.

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates (including P-Serv Pte Ltd, PERSOLKELLY Pte Ltd, BTI Executive Search Pte Ltd, PERSOLKELLY Consulting Pte Ltd), in accordance with our Privacy Policy.

Please visit for a copy of our Privacy Policy. Please visit for a copy of our Privacy Policy.

NOTE:

any resumes or job applications sent to this data protection mailbox will NOT be attended to as it is solely for the purposes of personal data protection related feedback.)


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