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Supply Chain Planner

3 months ago


Littlehampton, West Sussex, United Kingdom The Body Shop International Limited Full time

Your role in a nutshell:


We are a busy and fast paced team, playing a key role in the Global supply of our amazing TBS products.

You will need to have experience in a role where you have been required to work in a collaborative and agile team environment, ideally in a similar global matrix retail organisation.

Although primarily, this role is centered around the supply of Gifting products, you may find yourself starting out in Bath and Body or where ever the demand is required.

Training is provided but expect to learn a lot in your first few months.

More about the role:

  • Purchasing of all Finished Goods inventory from the supply base to meet our stores and markets' needs, within financial targets and stock budget expectations.
  • To own and drive significant performance of your appointed manufacturers and new product developments (NPD) in the areas of 'On Time In Full' deliveries, leadtime reductions and optimum stock turns.
  • Manage supplier relationships through regular contact to ensure optimum service is provided.
  • Management of inbound flows into distribution centers from the supply base across the globe managing distribution center capacity constraints, offsite storage needs (within budget) and to meet market sales.
  • To actively maintain service levels to the Zone Supply Chain teams to drive retail sales through close management of your appointed manufacturers and NPD developments.
  • Accountable for managing LOI (letter of intent) and Call Off LOIs with supplier base and internal business functions such as Legal and Operations Finance and provide reporting on required time lines.
  • All preparations for supplier and Brand reviews.

What we look for:

  • A background in Supply Chain or Retail Operations strongly desired
  • Able to work in office from West Sussex 2 days a week, and 3 days at home (UK remote)
  • You must be resolution focused and performs best under pressure
  • Analytical skills and have a love of problem solving,
  • Strong Numerical capabilities numbers and Excel, IT skills
  • Strong stakeholder relationship and influencing skills
  • A working knowledge of the retail sector is desirable, ideally from a similar Global retail operation

The Body Shop:

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible.

Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.

We're never afraid to stand up and speak the truth. We like to do things a little differently around here.


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact.

Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We're fighting for what we believe in now more than ever. No holding back.

Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.