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Administrator - Dietitians Department
3 months ago
20hrs per week
This post is part of the administration team within the Dietitians Department at St Richards Hospital, Chichester. The team comprises 4 part time administrators.
Alongside your colleagues, you will provide audio typing for the Dietitians clinic letters, arrange patients appointments, speak to patients over the phone and provide administrative support to the Dietitians Department.
You will be qualified to RSA 3 or equivalent, be skilled in audio and copy typing, have a good knowledge of office practice, have an excellent telephone manner, good verbal and written communication skills, a good command of English and the ability to develop effective working relationships and work as part of a team.
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we're proud to be at the heart of the NHS.
As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives:
We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.
Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
Build a career with us:
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.
From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you doAnswer incoming telephone calls and enquiries into the department, in a
professional, friendly, helpful and polite manner
Communicate messages to the Dietitians and other colleagues in an accurate and timely manner using message recording systems
Check the answer phone regularly and deal with enquiries or write up accurate messages
Make telephone calls to other departments, outside agencies and patients, as requested
Liaise with patients and families, Carers, Doctors, Nurses, Therapists,
colleagues and other administration staff.
