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This role is responsible for providing administrative and reception services to the Emergency Department and Urgent Treatment Centre, working as part of a team to ensure efficient and effective patient care.
Main Responsibilities- Provide front-line assistance to patients and relatives on arrival, ensuring accurate and swift registration and alerting nursing staff to any concerns.
- Operate the A&E computer system and Trust systems to ensure accurate patient registration and data management.
- Process ambulance arrivals and ensure timely and accurate processing of patient information.
- Work as part of a multi-disciplinary team to provide administrative support and reception services across the Acute floor.
- Good basic knowledge and experience of working with computers and Microsoft Office software.
- Ability to utilise Symphony and Trust computer systems.
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
- Ability to work as part of a multi-disciplinary team.
At University Hospitals Sussex NHS Foundation Trust, we value diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all staff. We offer a range of benefits and support to help you succeed in your role, including training and development opportunities, flexible working arrangements, and a comprehensive wellbeing programme.
Person Specification- Essential criteria:
- Good basic knowledge and experience of working with computers and Microsoft Office software.
- Ability to utilise Symphony and Trust computer systems.
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
- Ability to work as part of a multi-disciplinary team.
- Desirable criteria:
- Experience of working within a healthcare environment.
- Experience of using Microsoft Office applications such as Word and Outlook.
- Advanced keyboard skills.