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Receptionist/administrator

3 months ago

Reading, Reading, United Kingdom AGE UK BERKSHIRE Full time

Main Duties:

  • To be the first contact for incoming telephone calls, routing them to the appropriate member of staff, or taking messages.
  • To handle low-level enquiries about Age UK Berkshire's services and products and identify opportunities for cross-selling.
  • To be responsible for greeting visitors, and for maintaining a welcoming and attractive reception area.
  • To access and be fully aware of daily content of all 'shared' electronic diaries so that you are informed and prepared to respond to enquiries concerning staff availability.
  • To be responsible for ensuring a safe working environment is maintained throughout the building, including making sure all fire exits are accessible.
  • To be responsible for managing incoming and outgoing post.
  • To organise and maintain filing systems
  • To manage the stock of stationery and other consumables and, when necessary, re-order in conjunction with the operations manager.
  • To liaise with suppliers and contractors in respect of office equipment, etc.
  • To assist with updating, printing, maintenance and organisation of promotional material.
  • To organise mailshots as required.
  • In association with the Information, Advice & Operations Manager, to supervise volunteer reception workers.
  • To book appointments and meetings as needed.
  • To provide support to staff undertaking service performance monitoring, fundraising initiatives, etc.
  • To participate in service planning and provision to support the review of systems to ensure good practice.
  • To undertake relevant training to maintain skills and knowledge necessary for this post.
  • To comply with all Age UK Berkshire policies and procedures and with all relevant legislation.
  • To carry out any other duties, commensurate with the rate of pay and grading, as may from time to time be assigned by the Executive Committee of Age UK Berkshire.

Job Types:
Part-time, Permanent

Part-time hours: 22.5 per week

Salary:
From £10.80 per hour

Schedule:

  • Day shift

Ability to commute/relocate:

  • Reading: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 08/12/2023

Reference ID:
REC11

Expected start date: 02/01/2024