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Customer Service Advisor

3 months ago

Mile End, Greater London, United Kingdom The New Homes Group Full time

Job Title:
Customer Service Adviser.

Location:
Site based in Colchester, Essex.

Rewards:
£25K Basic Salary plus Commission OTE £35K.

Working Hours:

Working 35 hours per week across a 5 day week requiring you to work Thursday to Monday Full Time 10AM – 5PM each week.


Working Days:

You will be required to work 5 of the 8 bank holidays but these days are then credited back as additional holiday allowance giving you 33 days per annum holiday allowance.


Timeline:
Immediate Interview and start date

Target:

Candidates with outstanding customer service and communication skills that are looking for a career path that offers fantastic opportunities for progression and promotion.

Are you a bright energetic individual who is full of enthusiasm and would embrace the challenge of selling a range of brand news homes working on site in the Colchester area.

We currently employ over 500 team members across The New Homes Group Businesses.

The New Homes Group:


We are a leading employer in the Colchester area offering a range of services to the new homes sector, we work alongside many of the leading housebuilders in the UK offering, New Homes Sales & Marketing, Part Exchange and Assisted Move Asset Management and Mortgage Advice to their customers.


Our Mission Statement:
We are here to help housebuilders achieve more sales through an effective, structured and driven approach. We are a results driven team of enthusiastic property people where customer service is key.

Knowledge, Skills and Qualifications:

  • Previous experience of working in Estate Agency and or the New Homes market would be advantageous.
  • The ability to work towards your own targets in addition to contributing fully to the wider team.
  • Excellent communication skills.
  • Ability to work under pressure within a target orientated environment with minimal supervision.
  • Accurate, numerate and computer literate.
  • A team player with excellent organisational skills.
  • Must have a full UK driving licence and own transport.
  • Be able to deliver exceptional customer service.
  • Responsible for progressing sales through to completion.
  • Dealing with customers, estate agents, solicitors and clients throughout the sale.
  • Excellent communication skills and enthusiasm to work to deadlines and targets.

Benefits:

  • Extensive induction coupled with an ongoing training, support, and development program.
  • Unrivalled opportunities for progression, promotion, and personal development in an expanding business.
* 33 days paid holiday including Bank Holidays.

  • Plus Get your Birthday off each year. (Once Probation Passed)
  • Contributory workplace pension.
  • Generous Staff referral bonus scheme.
  • Death in service cover.
* 24 Hour well-being Employee Assistance Programme.

  • Free Bluecrest prevention plus health screening.
  • Access to discounts platform, Perks at Work
  • Access to self-funded Health Care plan
  • Discounted medical assessment Health Screening
  • Discounted Gym Membership
  • Discounts on estate agency, mortgage, conveyancing, and surveying services
  • Salary Sacrifice Personal Car Leasing Scheme available.
If this role sounds of interest please forward your CV by clicking Apply Now or call Suzanne James Talent Acquisition Consultant at The New Homes Group
You can find our phone number on our CV Library Company drirectory home page