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Employee Benefits Implementer

3 months ago

Edinburgh, Edinburgh, United Kingdom Phoenix Group Full time

Job Type:
Fixed Term Contract **(15 months) - Maternity Cover

Location and flexible working:
Initial training will be full time in Edinburgh office, followed by hybrid working. Minimum 40% in the office - Edinburgh, eg 2 days in office, 3 days working from home per week.

Closing Date: 24 th February 2023

Salary and benefits:
Up to £32,000 + annual bonus & excellent flex benefits package including private healthcare, 10% non-contributory pension (matched by a further 2%) and an annual bonus incentive (8% - 16%)

Recruiter:
Tracey McTeague


We have an incredible opportunity to join us here at Phoenix Group as an Employee Benefits Implementer to join our Workplace Benefits Platform team.


The role


If you're a recognised problem solver, who can think outside of the box to identify appropriate solutions, can work independently, and have good communication skills to effectively, liaise with internal stakeholders; this role will give you the opportunity to grow and enhance these skills whilst developing your career in Employee Benefits.


As an Employee Benefits Implementer, you'll support our Consultants with client implementations / annual renewal projects, including system configuration, testing, data load and issue resolution.

You will provide high level support, such as creating and configuring Benefits, Lifestyle Events and Payroll elements.

With your excellent communication skills, you will liaise with our Technical Support and Infrastructure Teams to discuss system and / or client requirements.

You'll pro-actively respond in an accurate and timely manner to client requests received into the Team Mailbox, adhering to client specific Service Level

What are we looking for?

ESSENTIAL

  • High level of numeracy with strong Microsoft Office skills
  • You'll be familiar with Excel formulas such as VLOOKUPs, to reconcile and analyse data
  • Proven success in taking ownership, using root cause analysis techniques to investigate and report / share findings
  • Strong relationship building and communication (verbal and written) skills and enjoy working with a diverse audience
  • Team player who identifies opportunities to improve processes and support other members of your team
  • Technical mindset with proven success in picking up new systems / processes quickly and learns from previous experiences
  • Proactive with the ability to work alone without daily guidance on what to do (will not be micromanaged)
  • Ability to manage multiple projects, clients, tasks, prioritise, schedule own work (able to manage concurrent multiple active projects and provide support to other team members at the same time.)
  • Advanced analytical skills with the ability to accurately analyse large quantities of data and present findings in a clear and concise manner across different mediums
  • Takes personal responsibility for problem solving and continuous improvement with the ability to 'think outside the box'
  • Comfortable working in a fastpaced environment with changing priorities
  • Proactive approach and passionate about a career in Employee Benefits

DESIRABLE

  • A degree level qualification but not essential (numerically competent)
  • Flexible benefits experience and general knowledge of UK compensations and benefits.


 Knowledge of HTML
  • Correctly formatted tags and tables in line with current web standards
  • Awareness of Google Analytics
  • Experience of benefits, pensions and / or payroll
  • Experience of multistakeholder projects
  • Knowledge of UK tax rules in compensation and benefits
  • Previous experience making improvements to processes, systems and services to ensure they are fit for purpose and support error prevention
  • Standard Life pensions knowledge and administration systems

Who are we?
We want to be the best place that any of our 8,000 colleagues have ever worked

We're the UK's largest long-term savings and retirement business.

We offer our 13 million customers products across our market leading brands, including Standard Life, SunLife and ReAssure, with c £310 billion of assets under administration.

We're FTSE 100 organisation who is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.


We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds.

If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.


If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix

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