Portals & Website QA Executive

1 week ago

London, Greater London, United Kingdom Jones Lang LaSalle Incorporated Full time

Portals & Website QA Executive page is loaded

Portals & Website QA Executive Apply locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id REQ353744

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Portals & Website QA Executive

Overview :

We are looking for a highly organised and tech-savvy individual with a passion for residential property to fill the role of Portals & Website QA Executive in JLL's UK Residential Marketing team. This role combines the responsibilities of managing portal property listings and ensuring the quality and accuracy of our residential website content. The successful candidate will report to both the Senior Marketing Manager and CRM & Website Content Manager and will work closely with the wider marketing team as well as the residential development team. Ensuring our property listings on portals and our website are best in class through clear processes and identifying new technologies and content gaps that will drive conversions is at the heart of this role. The role will be based and flexible between our offices in Soho London and Canary Wharf

Key Responsibilities

Portals Management:

  • Day-to-day management of JLL's new home portal listings within Salesforce platform.
  • Source content and information from clients to ensure accurate listings.
  • Identify content creation opportunities to improve portal conversion.
  • Collaborate with account managers at portals (Rightmove, Zoopla & On the Market) to optimise utilisation and improve conversions.
  • Managing, optimising and reporting on additional portals marketing products.
  • Manage contracts and financials with portal partners in conjunction with line manager.
  • Ensure an "always-on" approach to user experience, presenting compelling content and improving listings.
  • Conduct regular reporting and data analytics to drive content strategy.
  • Streamline processes with residential development team and clients.

Website Quality Assurance:

  • Conduct quality assurance checks on JLL residential websites across all pages.
  • Manage Salesforce platform to upload and maintain website content.
  • Source content and information from clients for website accuracy.
  • Identify opportunities to improve the residential website in collaboration with the marketing team and digital product teams.
  • Prioritise content opportunities for improved conversion and customer experience.
  • Maintain an "always-on" approach to user experience by continuously improving website content.
  • Collaborate with the digital product team to manage online property portfolios.
  • Streamline web content processes with the residential development team.
  • Assist the product team on website reporting using GA4, BrightEdge and other analytics tools.

Additional:

  • Undertake regular competitor and market-wide website analysis to stay ahead of trends and technologies.
  • Additional ad-hoc marketing responsibilities including supporting on email marketing.

Personal Attributes:

  • Energetic, creative and highly organised.
  • Ability to work as part of a dynamic and high performing team.
  • Ability to manage and prioritise multiple tasks in a fast-paced environment.
  • Strong content writing skills to create compelling property descriptions.
  • Adaptable and comfortable with change and transformation.
  • Passionate about websites, the housing market and tech-savvy.
  • Exemplary attention to detail.
  • CRM and CMS experience preferred but not essential.
  • Excellent communication and relationship-building skills.
  • Ability to navigate and balance conflicting stakeholder requests.
  • This role presents a unique opportunity for someone looking to develop their career within residential property, as it involves cross-functional collaboration with marketing, sales and residential development teams.

#LI-BW2

Location:

–London, GBR

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

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