Credit Controller

6 days ago


Loughton, Shropshire, United Kingdom Portfolio Credit Control Full time
Portfolio Credit Control are currently working with a regional finance business who have been established for over 10 years.

They are looking to bring in a Credit Controller into the team to be based from their HQ in Essex.

As well as paying a competitivesalary there is also a great benefits package on offer and the opportunity to work with a stable business who pride themselves on staff retention.

Did I forget to mention annual company holidays? The business loves to reward employees by giving a somethingback.

Every year the director takes the business to an amazing holiday destination, some of the previous trips have included Ibiza, New York, Dubai, Paris and many more.


Key Responsibilities:

  • Query management, action queried debt, investigate and resolve within agreed SLAs with all key stakeholders
  • Carry out billing, collection, and reporting activities according to specific deadlines
  • Investigate and solve client issues
  • Monitor and maintain up to date client records
  • Customer reconciliations
  • Management of shared inbox (adhering to SLA's)
  • Liaising with shared service centre in India for cash allocations
  • Liaising with the shared service centre in India for payroll queries
  • Preparing monthly ledgers for client review
  • Ad hoc duties
  • Maintaining accurate detailed communication notes within system
  • Onboarding new clients and collating relevant billing information to reduce queries
  • Assist Payroll team in answering phone and taking messages during busy periods
  • Assist Payroll team with billing of clients when required
  • Liaise with factoring /Invoice Discount company where required

Skills and experience required:

  • Excellent communication skills
  • Experience of VMS clients and reconciliation
  • Working in a finance department of high volume pay and bill function
  • Proven track record of successful debt reduction
  • Minimum 3 years' credit control experience
  • Able to complete Vlook ups, Pivot Tables
  • Experience within NHS recruitment industry desirable but not essential
  • Factoring / Invoice Discount knowledge desirable but not essential

969984BR
**INDCC
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