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Healthcare Clinic Specialist

4 months ago


Bournemouth, Bournemouth, United Kingdom Boots Full time
About the Job:

Are you passionate about customer care and delivering Healthcare services? We are seeking team members eager to learn and play a vital role in providing our new earwax removal service to the community.

As a team member, you will receive specialized training to understand the ear wax removal process, communicate effectively with customers, and use a camera to examine the ears before the wax removal procedure. Moreover, you will be trained to assist customers with their healthcare needs.

Your Main Responsibilities:
  • Greeting and verifying customer details
  • Managing appointment bookings for earwax removal
  • Explaining the procedure to customers
  • Removing earwax following guidelines
  • Recording accurate medical notes
  • Maintaining service quality and safety standards
  • Ordering necessary materials
  • Collaborating with healthcare professionals
Requirements:
  • Minimum five GCSEs or equivalent
  • Healthcare experience is a plus
  • Strong communication skills
  • Confidence and empathy
  • Digital proficiency
  • Passion for customer care
  • Willingness to learn and complete training
Benefits:
  • Competitive holiday allowance
  • Retirement savings plan
  • Annual bonus scheme
  • Staff discount
Join us at Boots:

At Boots, we value individuals who demonstrate care and initiative. Join us in an environment that encourages inclusivity and personal growth. We are committed to equality and offer a positive, diverse workspace for all employees.

If you are successful with your application, our team will contact you to arrange an interview. Unfortunately, if you are not selected, you will be notified by email. This position requires a background check. We believe in second chances and evaluate applicants with criminal records on a case-by-case basis.