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Deputy Court Custody Manager
2 weeks ago
Job Title:
Deputy Court Custody Manager (DCCM)
Location:
Willesden Magistrates Court
Salary:
£29,803
**Hours: Full Time Monday
- Friday with a requirement to work rostered Saturdays**Our Justice and Immigration division provides essential services across our Custodial, Immigration, Community and Housing services.
Serco's Prisoner Escort and Custody Services (
PECS) contract for Kent and the East of England makes a critical contribution to the Criminal Justice System in England and Wales, by ensuring the safe, secure and decent transport of prisoners between courts andtheir associated prisons and police stations.
Overview of Role
You will be required to deputise as required for the Court Custody Manager (CCM) to agreed performance objectives, focusing on prisoner welfare while complying with all security and operational procedures.
The position will focus day to day on the smooth runningof the court.Ensure staff are efficiently deployed within the court area and rotated to ensure flexibility within the workforce. Typical duties could include;
- Hold sickness return to work interviews for the teams.
- Adhere to and assist in the development of Operational Serco Health and Safety Policies and procedures
- Contribute to and changes initiatives in order to continuously improve services
You will be pivotal in creating a positive working environment dealing effectively with issues and problems providing support and guidance to the team as appropriate.
Promoting themes of decency, courtesy and consideration when managing prisoners will be keyrequirements of this role.The nature of this environment means that we are governed by policy and procedure and it is the role of the Court Custody Manager to ensure that we remain compliant with all rules, regulations, laws and all other guidelines.
This is a great opportunity for an ambitious, determined and motivated individual to utilise and build upon existing knowledge and skills in a role where you can really make a difference to the contract you support.
About You
Due to the nature of this role previous supervisory experience is preferred as the court environment can be challenging, demanding and fast paced.
You will need to be able to evidence strong verbal and written communication skills, strong organisational skillsand good interpersonal skills.
This role requires you to have high levels of emotional resilience, flexibility, understanding as well as assertiveness, the ability to cope with pressure and the ability to exercise authority.
You will be computer literate with good report writing skills.To be considered for this role your career history must evidence knowledge of a custodial/ secure transport environment.
Specific Requirements
- Working flexibly over a 6 day period (Monday to Saturday) with a willingness and ability to travel within the UK where required including off site meetings, sometimes necessitating overnight stays
PECS
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public servicesaround the world in areas including defence, transport, justice, immigration, healthcare and citizen services.
We are innovators, committed to redesigning and improving public services for the benefit of everyone.Apply
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).
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