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General Manager

3 months ago

Middlesbrough, Middlesbrough, United Kingdom OBM People Full time

OBM is currently recruiting a General Manager for ASCO Teesworks based in Teesside, Middlesbrough.

The successful candidate will ensure the development and implementation of a clear strategic plan focusing on achieving consistently high of levels of safety, service, sustainability and profitability . The General Manager will ensure the effective operational delivery of services at the Client site, ensuring that safety excellence, service delivery excellence and sustainability at all times, ensuring that customer engagement and satisfaction, and a high level of employee engagement, is achieved.

Working with all departments within the Client Team, the General Manager will deliver the overall aim of strong and sustainable growth across the business.

The General Manager will work proactively and very closely with the Client's Operations Team, to grow and develop the site to become the best-in-class offshore renewables energy hub in the UK.

Key Accountabilities

Leadership. Provide strong leadership and clear direction to the Client's Team, ensuring compliance with the Company values and UK business plans.

Strategy. Define, deploy and effectively oversee the Client's Strategy in line with UK and Group Strategy.

Customer Management. Contract acquisition and delivery (budget, margin and service). Business development and customer relationship management.

Service Delivery. Safety. Forecasting. Planning. People Management and Development. Cost/margin control.

Collaboration. Work in partnership with business colleagues to safely deliver the operational business plan with particular focus upon safely achieving exacting standards of service whilst ensuring contracts achieve budgeted/optimum margin.

Reporting. Accurate and timely and in line with stated business requirements. Appropriate communication and addressing any variances.

Communication. Provide strategic input to the Head of Commercial and Business Management UK to drive growth outside the Client's operation.

Minimum Competencies (Skills, Knowledge and Behaviours)

A safety and customer service excellence and sustainability champion.

Communicating - effectively exercises formal advocacy skills in an external setting

Working Together - takes responsibility of team's performance, communicates safety and service excellence and sustainability, helping staff to understand how their role supports this.

Customer Focus - supports and promotes a customer focused culture. Balances customer expectations with both statutory and Client's policy and resource limitations. Tactfully involves and consults with key stakeholders, listening to their views.

Planning and Managing Work - approaches extremely complex planning activities with confidence, adapts quickly and accordingly to changing situations and priorities of strategic importance.

Analysis and Problem Solving - envisages critical areas of uncertainty and influencing factors to problem solving.

Initiative and Decision Making - takes decisions on a wide range of subjects and levels of importance without upward approval. Takes considered decisions with long term strategic consequences. Makes transparent, yet ambitious, difficult or unpopular decision to achieve outcomes, seizes opportunity to achieve results and takes personal responsibility for making things happen.

Significant Senior Management experience within the Energy Industry, demonstrating successful business retention and development.

Knowledge of General Port Operations involving steel related products.

Excellent relationship building, networking and stakeholder management skills.

Highly driven to achieve business success instilling the same in others.

Commercially astute, resilient and adaptable to changing market conditions and client demands.

Strong communication and customer relationship skills with the ability to network, negotiate and influence.

Well-developed commercial and financial acumen with profit and loss responsibility experience.

Excellent interpersonal skills with established experience managing and developing teams.

Track record leading teams to safely achieve financial, operational and service targets.

Competent in employee engagement and performance management with well-developed employee relations and change management skills.

Works effectively on multiple activities, setting priority levels and service delivery standards.

Decisive and results focused. Adapts to short timescales and changing deadlines, retaining high standards under pressure.

Solutions based, strong planning, organising and numerical skills with excellent attention to detail.

IT literate across the MS Suite, accustomed to measuring, reporting and presenting information.

Leadership Competency

Providing Direction - leads the development of a vision for the future, enabling strategies and plans to achieve it. Fosters a sense of collective purpose with a shared vision for success. Inspire others to follow your instructions voluntarily to deliver action as required. Creates an inclusive culture which values and develops the diversity of services and teams.

Collaborative working - fosters a sense of collective responsibility, fosters a customer orientated culture throughout the business, promotes values at all times. Leads the organisation in its partnering activity.

Change Management - leads the vision for change with commitment and tenacity, confidently builds organisational capability and responsiveness, creates a culture that encourages innovation and flexibility. Encourages a culture of continuous improvement and contribution from all staff.

Achieving Success - fosters a culture of safety and service excellence where high standards and performance are valued and respected, seeks to persevere and enhance the reputation of the Client's business, drives leadership and management capacity.

Minimum Qualifications

Business Degree/MBA or relevant experience

UK Driving Licence

IOSH Managing Safely

Desirable Qualifications/Competencies

Sales/Marketing experience