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Parts Assistant

3 months ago

Braintree, Essex, United Kingdom CLAAS UK Full time
We have an opportunity to join the MANNS team as a Parts Assistant, working at our dealership in Essex.

Main Duties:

  • Responsibility for picking and packing parts and ensuring their prompt dispatch to our customers.
  • Assisting with the unloading of deliveries ensuring all parts are booked in and stored correctly.
  • Dealing with customer parts enquiries in our retail area, both face to face and by telephone, supporting customers and workshop staff with parts identification.
  • Ensuring our Service Engineers have all the necessary parts to complete servicing and breakdowns in a timely manner.
  • Stock taking duties, using a computerised stock control system.
  • Other general duties to ensure smooth operation (housekeeping).

Essential Skills and Knowledge
The successful applicant will have the following skills and experience:

  • Excellent customer service skills and a 'can do' attitude.
  • Able to work to deadlines with accuracy and attention to detail.
  • Able to work effectively as part of a team or independently as necessary.
  • The ability to work unsociable hours as and when required.
  • Able to multitask and prioritise.
  • Enthusiasm to learn.
  • A good understanding of MS Office products.
  • Knowledge of working within a busy parts department would be preferable.
  • Understanding of agricultural machinery would be beneficial.
  • Retail experience would be an advantage.

Hours of Work
Working hours are 37.5 per week with regular overtime.

During peak seasonal periods you must be prepared to work on a rota that will include evenings and weekend work.

Salary quoted is before overtime payments are added.

Job Types:
Full-time, Permanent

Salary:
Up to £27,000.00 per year

Benefits:

  • Additional leave
  • Bereavement leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Life insurance
  • Onsite parking
  • Paid volunteer time
  • Referral programme
  • Sabbatical
  • Sick pay
  • Store discount

Schedule:

  • Monday to Friday
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Braintree: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person