Associate Director

7 days ago

Boston, Lincolnshire, United Kingdom Gucci Full time
Together, we'll create the real fabric of Gucci.

A community of people united by the same passion:
breaking new ground in the fashion world and beyond.


As a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development.

You are a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients.

As the Associate Store Director, you are expected to represent the brand as the Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.

Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability;

  • Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support;
  • Clearly understands company set KPI's and exhibits the ability to identify strategies when performance standards are not met;
  • Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards.
Lead the team to consistently establish client relationships and propose local events through continuous networking;

  • Support the development, implementation, and execution of company CRM initiatives by providing action plans to the team;
  • Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities;
  • Monitor monthly CRM database reporting.
Partner with the Store Director to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance;

  • Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards;
  • Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters.
Talent Management

  • Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback;
  • Assist with the performance check-in process for all store employees and set annual employee goals;
  • Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;
  • Support a consistent and branded onboarding experience for all new hires;
  • Minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industry;
  • Bachelor's Degree is preferred;
  • Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;
  • Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook;
  • Commercial awareness and strong business acumen;
  • Flexibility to work a retail schedule which includes evenings, weekends, and holidays.
Be Relentlessly Creative and approach challenges with an innovative mindset;

  • Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions
Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

  • Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals
Provides constructive and on-going feedback, coaches and helps others to achieve their full potential


Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience.

If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at only send inquiries concerning requests for reasonable accommodations.

Full time

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