Delegated Claims Specialist

2 weeks ago


London, Greater London, United Kingdom Arthur Full time

An exciting opportunity to join an insurance company with both Lloyd's and Company market platforms within a growing Claims Delegated Authorities team.

This role comes with senior international exposure through close contact with the Deputy Global Head of Claims Operations and the Heads of Programmes for both EMEA and USA.Day to day, you will be working closely with Senior Delegated Specialist, who has awealth of market knowledge and excellent experience mentoring and developing a team.

Within this position you will need to be adept at communicating with people on all levels in a matrix environment and you will take an element of ownership for support the company's objective for the TPA/coverholder function.


Key responsibilities include:

  • Conducting due diligence analysis for new and renewed agreements for MGAs and TPAs
  • Partnering with delegated underwriting and operational teams to ensure a consistent approach across the company
  • Setting up new TPA contracts and coordinating the onboarding process
  • Supporting ongoing review of the company's TPA panel to align with company ethos and philosophies
  • Coordinating claims audits and monitoring TPA performance to identify trends and underperformance, sharing recommendations and ensuring remedial action


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