Warranty Administrator
2 weeks ago
Warranty Administrator - Bolton
Warranty Administrator
Basic - 25k
Realistic OTE - 31k
Mon - Fri - Flexible on working hours (40 hours)
The role:
- Input warranty and R&M claim details from job cards
- Produce R&M and warranty invoices
- Ensure all claims are transmitted successfully to R&M and warranty providers
- Identify which parts are for return and disposal, and inform the relevant parts department of required action
- Investigate any rejected claims and resubmit where relevant
- Participate in R&M and warranty audits as required.
- Cost and invoice retail work on behalf of the group service departments as and when required
- Process Warranty/ R&M credit payments for work claimed
Essential Criteria:
- Knowledge of Kerridge/Autoline system
- Previous Warranty/R&M claim experience
- Previous administration experience
- Excellent attention to detail
- Ability to analyse and collate data in order to provide clear and comprehensible information
- Strong desire to deliver exceptional customer service
- Enthusiastic and dedicated approach to work
- Professional manner
- Hard working with a positive, cando attitude
- Able to excel under pressure
- Ability to selfmotivate
- Organised work ethic
- Strong attention to detail
- Moderate computer skills
- Numerate
What our client can offer you:22 days holiday plus bank holiday
- Additional days holiday following 5 years' service (max 3 days)
- Cycle to Work Scheme
- Friendly team environment
- Industry leading stakeholder pension scheme
- Awardwinning dealership that is always looking to grow and develop its people and business
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
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