Operational Insights Lead

2 weeks ago

London, Greater London, United Kingdom Connected Kerb Full time

At Connected Kerb, our mission is to champion the transition to sustainable mobility for all with reliable, affordable and accessible EV charging solutions.

To achieve this mission, we need to build a team of people who believe in our vision and purpose, who share our values and exemplify our values-driven behaviours.

Connected Kerb deliver future-proof, cost-effective and sustainable EV charging solutions for the public sector, developers, fleets, workplaces, car parks and other organisations to help accelerate the transition to EVs for all across the UK. Our unique solution combines power and data at the kerb to deliver user-friendly and reliable charging and provide the foundation for connected cities and communities.

Connected Kerb brings together a wealth of experience unsurpassed in the EV charging market. Our team is comprised of mobility and infrastructure specialists with a wealth of experience in managing hyper-growth and mass roll-out.

**We are now looking for a Operational Insights Lead to join us and help scale the business:**The purpose of this role is to deeply understand our operational data and be the alchemist who brings the data to life with powerful, actionable insights. As Operational Insights Lead, you will delve into the data to provide dashboard & reporting support to our Senior delivery managers, heads of departments and Chief Network Delivery Officer. You will transform our data into active alerts and reports that lead our day-to-day business. You will also work to interface to other systems in our ecosystem to bring the full CK data memory together.

Key Responsibilities * You will learn to understand the data architecture and how to mine it

  • You will be the system administrator for our current platform (Sitetracker)
  • You will maintain our existing reports and dashboards and produce new reports as required. You'll also get to know our data and actively mine for insights and alerts that improve delivery time scales
  • You will collaborate with other departments to help build the interface specifications to enable operational data to accurately transfer to our master data lake
  • Additional: you will support C-suite and board level reporting

Requirements * An understanding of the or similar database environments - we'll provide training to the right candidate

  • No specific qualifications required, just an obsession with data analysis and reporting to supports the operational team to deliver
  • You'll be flexible and able to roll with a fast paced scale up environment - you'll also be able to keep things in perspective and know how to switch off and have fun.

Our culture and values We are passionate about how we achieve our results; we expect our employees to live through our values in everything they do.

  • Strive for clarity - this role is key to providing the clarity we need from our data
  • Walk the line - you'll push the boundaries of standard reporting and create engaging, insightful reports and dashboards that really drive change
  • Aim for extraordinary - you'll go beyond the existing data and connect with other data sources to keep improving our insights and efficiencies
  • Lead the charge - you'll stake a leadership position on operational reporting - searching for the best in class delivery within the business and helping support everyone to keep improving
  • Keep your word - there'll be lots of request for data and you will know how to set expectations and not over promise

Benefits * 28-days of annual leave, plus your birthday and one volunteering day off

  • Sustainable pension contributions
  • Private healthcare
  • Life insurance
  • Employee Assistance Scheme
  • Continuous professional development to support your career growth
  • A passionate team
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