Live Chat, Event

2 weeks ago


Lincoln, Lincolnshire, United Kingdom Big Picture Full time

Description
Big Picture has over 20 years of experience working with the most elite and ground-breaking tech brands.

We are currently looking for Live Chat, Event & Pro Specialist Representative who are as passionate about tech, solving issues and helping people as we are to represent our industry leading client, Canon.


Responsibilities


As a Live Chat, Event & Pro Specialist Representative, you will offer first level of support to consumers, which includes the following responsibilities.


  • Greeting the customer and enquiring what they need help with
  • Offer support in finding which products are best suited to them
  • Provide solutions to problems customers are having with print and cameras
  • Travel around the country supporting events where necessary
  • Train instore staff to a level where they are confident in demonstrating Canon product

Qualifications

  • Friendly and polite
  • Patient
  • Great communication skills, written and spoken
  • Problem Solving
  • Positive attitude
  • Enjoy helping people
  • Valid Driving License

Job Type:
Zero hours contract

Salary:
From £11.50 per hour

Benefits:

  • Flexitime
  • Free or subsidised travel

Schedule:

  • Day shift
  • Flexitime
  • Weekend availability

Experience:

- customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
On the road

Flextime
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