Current jobs related to Customer Service Representative - Aylesbury, Buckinghamshire - Biffa Ltd

  • Customer Service Representative

    20 hours ago

    Aylesbury, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Biffa Waste Services. As a key member of our customer service contact centre, you will play a vital role in delivering exceptional customer experiences and resolving customer queries in a timely and professional manner.About the...

  • Customer Service Representative

    21 hours ago

    Aylesbury, Buckinghamshire, United Kingdom Biffa Waste Services Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Biffa Waste Services. As a key member of our customer service contact centre, you will play a vital role in delivering exceptional customer experiences and resolving customer queries in a timely and professional manner.About the...

  • Customer Service Representative

    3 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Property Dr Ltd Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Property Dr Ltd. As the initial point of contact, you will play a critical role in ensuring that our customers receive a high level of service.Key ResponsibilitiesGeneral Receptionist Duties: Answering and making calls, taking...

  • Customer Service Representative

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Biffa Biffa plc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Biffa plc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries...

  • Customer Service Representative

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Biffa Biffa plc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Biffa plc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries...

  • Customer Service Representative

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom NRS Healthcare Full time

    Job SummaryNRS Healthcare is seeking a highly motivated and compassionate Customer Service Representative to join our team on a 12-month fixed-term contract basis. As a key member of our Community Service Centre in Aylesbury, you will play a pivotal role in delivering exceptional customer service to our service users and stakeholders.Key...

  • Customer Service Representative

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom NRS Healthcare Full time

    Job SummaryNRS Healthcare is seeking a highly motivated and compassionate Customer Service Representative to join our team on a 12-month fixed-term contract basis. As a key member of our Community Service Centre in Aylesbury, you will play a pivotal role in delivering exceptional customer service to our service users and stakeholders.Key...

  • Customer Service Representative

    6 days ago

    Aylesbury, Buckinghamshire, United Kingdom Pertemps Full time

    Pertemps Aylesbury is seeking an experienced Customer Service Advisor to join their busy team in the Automotive industry. As a key point of customer contact, you will collaborate with customers and internal functions to deliver high standards of service. Your responsibilities will include delivering exceptional customer contact and communications, providing...

  • Customer Service Representative

    7 days ago

    Aylesbury, Buckinghamshire, United Kingdom Pertemps Full time

    Pertemps Aylesbury is seeking an experienced Customer Service Advisor to join their busy team in the Automotive industry. As a key point of customer contact, you will collaborate with customers and internal functions to deliver high standards of service. Your responsibilities will include delivering exceptional customer contact and communications, providing...

  • Customer Service Representative

    2 days ago

    Aylesbury, Buckinghamshire, United Kingdom Pertemps Full time

    Pertemps Aylesbury is seeking an experienced Customer Service Advisor to join their busy team in the Automotive industry. As a key point of customer contact, you will collaborate with customers and internal functions to deliver high standards of service. Your responsibilities will include delivering customer contact and communications throughout vehicle...

  • Customer Service Representative

    2 days ago

    Aylesbury, Buckinghamshire, United Kingdom Pertemps Full time

    Pertemps Aylesbury is seeking an experienced Customer Service Advisor to join their busy team in the Automotive industry. As a key point of customer contact, you will collaborate with customers and internal functions to deliver high standards of service. Your responsibilities will include delivering customer contact and communications throughout vehicle...

  • Customer Service Representative

    4 days ago

    Aylesbury, Buckinghamshire, United Kingdom Pertemps Full time

    Pertemps Aylesbury is seeking an experienced Customer Service Advisor to join their busy team in the Automotive industry. As a key point of customer contact, you will collaborate with customers and internal functions to deliver high standards of service. Your responsibilities will include delivering customer contact and communications throughout vehicle...

  • Customer Service Representative

    4 days ago

    Aylesbury, Buckinghamshire, United Kingdom Pertemps Full time

    Pertemps Aylesbury is seeking an experienced Customer Service Advisor to join their busy team in the Automotive industry. As a key point of customer contact, you will collaborate with customers and internal functions to deliver high standards of service. Your responsibilities will include delivering customer contact and communications throughout vehicle...

  • Customer Service Representative

    4 hours ago

    Aylesbury, Buckinghamshire, United Kingdom Sky Personnel Full time

    Customer Service ExecutiveJob Summary:We are seeking a highly skilled Customer Service Executive to join our team at Sky Personnel. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients and contractors, ensuring their needs are met and exceeded.About the Role:As a Customer Service Executive,...

  • Customer Service Representative

    2 hours ago

    Aylesbury, Buckinghamshire, United Kingdom Sky Personnel Full time

    Customer Service ExecutiveJob Summary:We are seeking a highly skilled Customer Service Executive to join our team at Sky Personnel. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients and contractors, ensuring their needs are met and exceeded.About the Role:As a Customer Service Executive,...

  • Customer Service Representative

    4 days ago

    Aylesbury, Buckinghamshire, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota Aylesbury. As a...

  • Customer Service Representative

    4 days ago

    Aylesbury, Buckinghamshire, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota Aylesbury. As a...

  • Customer Service Representative

    3 hours ago

    Aylesbury, Buckinghamshire, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota Aylesbury. As a...

  • Customer Service Representative

    2 days ago

    Aylesbury, Buckinghamshire, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota Aylesbury. As a...

  • Customer Service Representative

    2 days ago

    Aylesbury, Buckinghamshire, United Kingdom Toyota Full time

    Unlock Your Potential with ToyotaAre you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota Aylesbury. As a...

Customer Service Representative

3 months ago

Aylesbury, Buckinghamshire, United Kingdom Biffa Ltd Full time

Changing The Way People Think About Waste.
At Biffa, we love working with waste.

Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions.

It's a view that's sharedby our people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.

And it's why we're the UK's No. 1 choice for business waste management.

A quick look at the role


The Customer Service Representative is a great opportunity for someone who wants to kick start their career within a large and growing organisation.

We are passionate about providing great customer service whilst also providing a fun and enjoyable workingenvironment.

Why it's an opportunity not to be wasted.

  • Listening to and understanding the needs of the customer
  • Taking ownership of customer enquiries and responding to escalated customer issues or complaints in accordance with agreed procedures.
  • Administration of customer accounts, including data cleansing, setting up temporary accounts, collating reports, making bookings for additional services, dealing with invoice queries.
  • Working in conjunction with colleagues across our depot network to resolve customer queries.
  • Meeting established goals for all metrics, including call and case quality, productivity and call handling KPIs, to enable us to provide the best customer experience.
  • Completing proactive outbound calls to advise customers on changes to services or relaying other key information.

Requirements:

  • Must be selfmotivated and driven with a positive cando attitude
  • Able to work independently and as part of a team in a fastpaced environment
  • Customer focused, with a desire to take ownership of customer queries.
  • Excellent written and verbal communication skills
  • Must be computer literate.
  • Excellent interpersonal skills, ability to build rapport with customers and colleagues
  • Good problemsolving skills

Benefits

And here's why you'll love it at Biffa.

  • Salary of £21,500
  • 37.5 hours per week with shift patterns covering the office opening hours of 8am to 5.30pm
  • 24 days holiday a year plus Bank Holiday days _and_ the opportunity to buy and sell holiday
  • Once trained a flexible approach to working from home some of the week.
  • Generous pension
  • Medical and dental scheme
  • Cycle to work scheme
  • Retail, leisure and travel discounts
  • Free parking on site
  • A robust training and development programme which opens the door to a number of great internal progression opportunities

Dedicated to diversity.


At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results.

It's why you'll find us championing diversity and equality at every turn.