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Operations Manager, General Surgery and Colorectal
3 months ago
The emphasis of this post will be on both elective surgery and outpatient bookings, following patients through the whole 18-week pathway. You will be expected to effectively lead on appropriate plans to identify and escalate gaps in capital/revenue items and help support the development of projects relating to these gaps.
You will work as part of the management team and be responsible for the administrative and clerical team to coordinate the administrative RTT pathway for patients and work with the General Manager, Service Manager, waiting list coordinators, Pathway Validator and secretarial team ensuring there is effective cooperation between departments involved in the delivery of services for the RTT pathway and cancer.
You will be actively involved in service improvement programmes to streamline the patient pathways and improve the quality of patient care. You will also support and coordinate on strategic plans for services.
- Overseeing the day-to-day operations of the surgical department, ensuring that all procedures are running smoothly and efficiently.
- Managing and coordinating the schedules of surgical staff, including surgeons, nurses, and support staff, to ensure adequate coverage and timely patient care.
- Developing and implementing policies and procedures to ensure compliance with all regulatory requirements and best practices in surgical care.
- Monitoring and managing the department's budget, including expenses related to equipment, supplies, and staffing, to ensure financial sustainability.
- Working closely with surgeons and other clinical staff to streamline processes, improve efficiencies, and optimise patient outcomes.
- Collaborating with other hospital departments, such as Theatres radiology, and nursing, to coordinate care for surgical patients and ensure seamless transitions between services.
- Providing leadership and guidance to surgical staff, fostering a positive work environment and promoting a culture of continuous improvement and excellence in patient care.
- Participating in quality improvement initiatives, such as patient safety programs and performance improvement projects, to enhance the quality of care provided in the surgical department.
- Serving as a liaison between the surgical department and hospital administration, communicating operational needs, challenges, and opportunities to support the overall strategic goals of the organisation.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above. Job description Job responsibilities Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below. Person Specification Qualifications & training Essential
- Educated to degree level or equivalent management qualification.
- Evidence of continued professional development
- At least 3 years operational supervisory experience working in a complex multi-sited multi-professional organisation. ?Previous experience of managing challenging targets with tight deadlines. ?Previous experience of managing a range of staff groups, including managing performance ?Previous experience of managing projects at an operational level. ?Demonstrable understanding of demand and capacity management. ?Ability to use computer software to develop and create reports, databases and spreadsheets. ?Able to monitor and manage budgets. ?Able to draft reports ?Knowledge of management processes and procedures.
- Experience of managing RTT pathways ?Previous NHS Experience ?Operational experience within an acute Trust. ?Knowledge of PAS ?Knowledge of organisational structure and operating policies ?Knowledge of business case procedures.
- Demonstrable evidence of improvements in quality of patient care
- Demonstrate ability to manage conflict, influence and negotiate. ?Able to resolve issues within scope of work, and escalate effectively where necessary. ?Good Analytical and Judgement skills ?Ability to problem solve at a high level. ?Ability to work on own initiative ?Excellent organisational and time management skills ?Excellent presentation and communication skills
- Upholds and role models the Trusts' values and behaviours
Kennington Road
Willesborough, Ashford
TN24 0LZ Any attachments will be accessible after you click to apply WHH #J-18808-Ljbffr
