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Soft FM Service Manager
3 months ago
Job summary
The Estates & Facilities Department are looking to appoint a forward thinking, positive, and competent Soft Services Manager to assist the Trust in delivering excellent Soft FM services across the estate. The Trust works with external partners so we are also looking for an individual who can demonstrate the Trusts Values whilst ensuring relationships are maximised across the portfolio and ensuring positive relationships internally. Given the diverse portfolio of the NHS Estate as well as new standards for Soft FM Services, the Soft Services Manager must demonstrate strong abilities in relationships, compliance, governance, quality and must work in a pro-active manner in relation to health and safety.
This is an important role within the directorate and will equally be expected to support and work with partners within directorate such as the Sustainability, Estates, Compliance and Health & Safety Team.
Main duties of the job
Be responsible for the Soft Services team and all contracts and contractors that are working with the Trust Work with the Head of Operations to ensure that the Soft FM Services workforce structure is fit for purpose Ensure that compliance with the National Standards of Cleanliness and the National Standards of Healthcare Food & Drink is demonstrable and that clear positional statements are provided to evidence progress. Posses an ability to be able to contract, contractor and specification manage for the Trust to realize both cost and quality expectations. Provide a pivotal role in the implementation of the digital systems and there ongoing development and upkeep To track and monitor in-house revenue and contract budget expenditures. To be experienced in the delivery of catering and cleaning services Support the Head of Operations and be a key stakeholder in the NHS ERIC / PAM submissions To identify and area's of non-compliance in relation to the service delivery and risk manage accordinglyThe post holder will be expected to exercise positive and progressive relationships with the IPC team, Dietetic Team and work closely with the PFI Operations Manager in ensuring that the Soft Services on the PFI are suitably managed and delivered.
The successful candidate will have management experience as well as demonstrable leadership skills in supporting a team in a fast paced customer facing environment.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching,research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job descriptionJob responsibilities
The post holder will be a key member of the management team in Estates & Facilities. They will be versatile in all elements of Estates Management and provide excellent leadership skills and support their staff and team to ensure they contribute to positive and improved outcomes.
Person SpecificationNHS Experience
Essential
Experience of delivering to the National Standards (Cleaning / Healthcare Food and Drink) in the NHS and understanding varying parameters and processes Experience of developing and managing teams within the NHSPolicies & Procedures
Essential
Have experience of developing policies and procedures for Soft FM ServicesDegree in FM or similar
Essential
Be qualified to degree level in a related subjectMember of a relevant professional body ( IWFM)
Essential
Member of a relatable professional body