Customer Supporter

2 weeks ago


London, Greater London, United Kingdom Sanctuary Supported Living Full time

Location:
Barnet, London, GB, EN4 8FH- Department: Health and Social Care (Qualified and Non-Qualifie- Operation: Sanctuary Supported Living-

Closing Date: 07/07/2024- Salary: £13.09 / hour- Requisition: 218803
Part Time Customer Supporter

Goodwin Court, 52 Church Hill Road, East Barnet, Greater London, EN4 8FH

£13.09 per hour

17.5 hours per week


Sanctuary Supported Living is delighted to be recruiting for a Customer Supporter at our Retirement Communities service at Goodwin Court, East Barnet.


At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.


We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do.

We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.


No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Customer Supporter will include:

  • Providing front of house reception duties
  • Developing innovative and varied individual and group activities
  • Promoting and evaluating activities for customers, enabling them to reach their own potential
  • Assisting and encouraging customers to access and maintain a level of integration into the wider community
  • Working with other staff to ensure a clean and comfortable environment is maintained

Skills and experiences:

  • Experience of developing and leading customer involvement activities
  • Previous experience working with a similar customer group is desirable
  • Good interpersonal and customer care skills
  • Experience with working to deadlines and prioritising work loads
  • Basic Microsoft Word and Excel skills
  • NVQ2 in Health and Social Care, or willing to work towards
  • Literacy and numeracy equivalent to at least GCSE Grade C English and Maths

Are you ready to be your best?
Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:

  • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and wellbeing plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours

Job Reference: 218803



Closing Date:
7 July 2024


Building Equality and Diversity
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

  • London, Greater London, United Kingdom Supporter Care Team Full time

    Thousands of people in our communities are affected by breast cancer, and many of these are compelled to help by fundraising for Breast Cancer Now. To enable us to best support our network of fundraisers, and create a sector leading programme, we've just reconfigured our community fundraising team. This has created an opportunity for a community...

  • Customer Support

    2 weeks ago


    London, Greater London, United Kingdom Euro London Appointments Full time

    Job Description Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as...

  • Customer Support

    2 weeks ago


    London, Greater London, United Kingdom ICE International Copyright Enterprise Germany GmbH Full time

    ICE and its Role in the Music Industry:ICE is a purpose-driven organisation, founded by rightsholders, for rightsholders.We exist to support songwriters, enabling societies and publishers to accurately compensate them when their work is used internationally.We operate at the exciting intersection of technology, music, and data. Since our 2010 launch, we have...

  • Customer Support

    2 weeks ago


    London, Greater London, United Kingdom Principle HR Full time

    Location- London- Discipline: Technology Salary:Contact name: Sowmya Rajendra Job ref:Published:- about 2 hours agoOur client is a dynamic global leader in Computer software and currently has an exciting position open for an experienced Customer Service Representative to support their rapidly growing customer base.The Offer Competitive salary of £30k per...

  • Customer Support

    2 days ago


    London, Greater London, United Kingdom Emma Full time

    Emma is the app to manage all things money.Our mission is to empower millions of people to live a better and more fulfilling financial life.Emma was founded by engineers, who are extremely focused on coding, product and data.These are the three pillars on which we want to build a strong tech culture and fix personal finance once for all.We have raised more...


  • London, Greater London, United Kingdom Bits Full time

    Role DescriptionThis is a full-time role for a Customer Support Manager at Bits. As a Customer Support Manager, you will be responsible for overseeing and managing part of the customer service operations. Your tasks will include maintaining high levels of customer satisfaction, managing and training the customer service team, analyzing customer service data,...


  • London, Greater London, United Kingdom Airship Services Ltd Full time £23,000

    Airship have an exciting opportunity for a Customer Support Representative to join the team Location: Park Hill, Sheffield Salary: GBP23K per annum Job Type: Full time Customer Support Representative - About Us: Airship, a thriving SaaS company headquartered in Sheffield, specialises in serving premier brands within the vibrant UK Hospitality...


  • London, Greater London, United Kingdom Euro London Appointments Full time

    We are looking for German speaking Customer Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in...


  • London, Greater London, United Kingdom OEC Full time

    About OECSince the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.Position SummaryA key role within the Athoris Customer Support team has arisen and...


  • London, Greater London, United Kingdom Frontier Developments plc. Full time

    Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of...


  • London, Greater London, United Kingdom Plutus Full time

    Are you an enthusiastic and customer-centric individual looking to join a dynamic and innovative team in the fast-paced world of Software as a Service (SaaS)? If you're passionate about delivering exceptional customer experiences and possess excellent communication skills, we have an exciting opportunity for you Our SaaS company is seeking a Customer...


  • London, Greater London, United Kingdom OEC Full time

    About OEC Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Position Summary A key role within the Athoris Customer Support team has...


  • London, Greater London, United Kingdom KFM Full time

    Location: KFM Head OfficeContract Type: Full time, Fixed TermHours: 37.5 hours per weekDo you enjoy communicating with customers? Do you have a positive and optimistic approach to problem solving?If you've answered yes to any of the above, then we want to hear from youWe currently have a vacancy for a Customer Support Coordinator role within the KFM Service...


  • London, Greater London, United Kingdom Global Radio Services Full time

    Customer Support AgentReporting of the roleThis role reports to Customer Support ManagerOverview of job:A Hybrid working pattern 3 days office, 2 home, Monday to Friday (with very occasional weekends) located in our Holborn office working with the UK's best loved Radio Brands including Heart, Capital, Smooth, Classic FM and more.Our ambition, for customers...


  • London, Greater London, United Kingdom The Graduate Project Full time

    Main responsibilities: Help to promote the development concept of customer service centre as a customer relationship base, by providing warm, friendly, comprehensive, and outstanding responses. Ecommerce Support providing customer service to customers on our online stores. Managing all incoming contact, identifying, and assessing customer's needs whilst...


  • London, Greater London, United Kingdom Luminance Technologies Full time

    CUSTOMER SUPPORT ASSOCIATELONDON, US, SINGAPOREThis is a fantastic opportunity to join market-leading UK company, Luminance. Named in Tech Nation's prestigious Future Fifty list and the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession.Luminance is looking to hire into its Support...


  • London, Greater London, United Kingdom zeroG - AI in Aviation Full time

    We are looking for a Support Specialist to join our team at Samsung KX Samsung KX was launched, in collaboration with Stellar Global, in 2019. Based in Kings Cross, London, Samsung KX is their impressive flagship European brand experience space and Stellar is responsible for providing the people, the performance. Designed to give guests the ultimate...


  • London, Greater London, United Kingdom Semble Full time

    Are you looking to impact and be part of something special, such as shaping the future of healthcare?Have you scaled customer-facing support teams before? Are you equally passionate about implementing efficient processes and nurturing the growth of your team members?Boxes ticked? If so, read on.At Semble, we are on a mission to enable health professionals to...


  • London, Greater London, United Kingdom Phyton Talent Advisors Full time

    Customer Support Specialist London – Perm careerRole: Customer Support SpecialistnCompany leading financial clientnLocation HQ LondonnRole focus: Supply proactive, world-class customer support to our clients via telephone and email.nKey Skills Customer Support / Career focusednSalary upto £ 40 to 45K BaseDuties:n1st level support to internal and external...


  • London, Greater London, United Kingdom Vitesse PSP Full time

    We are on the Vitesse frontline as the key point of contact for our clients; supporting the fast movement of money to pay claims to insurance policyholders in their time of need. You will be part of a team that strives to put the customer first by meeting their needs and finding ways to improve what we do and the service we provide. Typically, you will be...