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Mental Health Support Worker

3 months ago

Southsea, Portsmouth, United Kingdom Two Saints Full time

Full time 37 hours a week.

£23,775 progressing to £25,027


Portsmouth Mental Health Supported Living Service provides supported accommodation for up to 12 adults, who have mental ill health and alcohol / substance misuse needs.

Our clients have a mix of medium to high support needs and this service provides 24/7 support across two houses next door to each other.


Our aim is to support clients to develop life skills to enable them to achieve their goals, gain independence and move on to safe and secure accommodation.

You'd be part of a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those your support, then this is the role for you

MAIN RESPONSIBILITIES

  • You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them
  • You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering
  • You will help them improve their practical skills in areas such as budgeting, shopping, cooking and housework
  • You will work with external partners to maximise the opportunities available to clients so that they can resettle in the community
  • You will be extremely conscientious in areas such as safeguarding and lone working.
  • You will help clients to access the benefits they are entitled to claim
  • You will help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property
  • You will maintain client records using relevant systems to a good standard
  • You will work in accordance with the Health and Safety regulations and all policies and procedures
  • You will attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
  • You will work flexibly across all areas of operation where required and prior notice given
  • Any other reasonable task as requested by a member of staff

KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING


Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people.

Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.


  • Willing to travel to different locations and with access to own transport
  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, ability to self motivate
  • Passion for working in a client/customer facing role
  • Knowledge of the benefits system and tenancy legislation
  • Have an interest and genuine concern for homelessness and related issues
  • Knowledge of voluntary and statutory agencies
  • Flexible to meet the needs of the service


We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in Both organisations shared a passion for housing and supporting vulnerable single people.


Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds.

Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.