Night Support Worker

2 weeks ago


Southsea, United Kingdom Two Saints Full time

**Full time, 42 hours a week. Working 8pm to 8am, on a four on, four off rota pattern.**

Oakdene delivers person-centred support, to empower clients and support them on their recovery journey.

We have a dedicated and passionate team, who deliver intensive support to clients living in the service. This role requires a proactive, and flexible approach. If you’re passionate about supporting individuals, with complex support needs and a range of mental health needs, then this is the role for you.

If you have an open mind and the drive to succeed, you will thrive at Oakdene, all you need to do is apply

**MAIN RESPONSIBILITIES**
- Be a welcoming friendly face for people in the service
- Provide informal support to clients and be a listening ear
- Respond to incoming calls
- Manage clients and their visitors within the building and any associated safety issues
- Deal with any incidents that may arise and contact external services when necessary
- Monitor the service and surrounding areas that are covered by CCTV
- Complete wellbeing checks for all residents at agreed times and to meet their needs
- Carry out regular visual checks / fire checks on the interior and exterior of the buildings and car park, noting defects during the handover or via the communications book
- Perform any other checks or tasks as directed by staff, referring issues to relevant person
- You will be extremely conscientious in areas such as safeguarding and lone working and follow the relevant procedures
- Maintain clean and tidy communal areas
- Provide detailed handovers to day staff regarding client safety and support information
- Work in accordance with Health and Safety regulations and policy and procedure
- Attend supervision, appraisal and training as required to carry out the role
- Provide basic First Aid assistance until help arrives (full training provided)
- Triage out of hours issues which may arise in service and contact the on-call manager where applicable

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English
- Good IT and keyboard skills
- Interest and genuine concern for mental health, housing and related issues
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.


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